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Top Remote Customer Success Jobs in Portland, OR
The Senior Client Experience Manager will build strong client relationships in the Life Sciences sector, driving new business opportunities with digital advertising agencies. This role involves presenting advertising capabilities, managing client relationships, and developing strategic account plans, all while mentoring junior staff and staying current with industry trends.
The Senior Customer Success Manager leads client onboarding and serves as a primary contact, ensuring successful adoption of DISCO products. This role involves strategic account management, identifying-upsell opportunities, and collaborating with internal teams to meet client goals and enhance overall satisfaction and retention.
As a Strategic Customer Success Manager, you will manage the post-sales process for enterprise customers, providing onboarding, program management, and maintaining strong relationships. You'll analyze customer data to enhance value, advocate for customer needs internally, and track customer health and success milestones. Traveling to meet customers may be required, along with proposal of innovative ideas to improve customer experience.
This role does not have a specific job opening but invites individuals to submit their resumes. The company seeks passionate individuals who want to improve childhood nutrition and thrive in a collaborative, purpose-driven environment. While travel is required several times a year, the company operates fully remotely.
The EDI On-boarding Customer Success Manager will oversee the onboarding process for customers, utilizing EDI solutions, ensuring effective integration and communication with customers throughout the process. Responsibilities include managing project timelines, providing training, and acting as a customer advocate, while collaborating with various internal teams to enhance customer experience.
As the Customer Success Director, you will manage client partnerships, ensuring alignment of expectations and delivering exceptional hospitality services. Responsibilities include developing partner relationships, managing a high-performing team, overseeing project launches, and retaining clients while increasing Net Recurring Revenue (NRR).
The Strategy & Operations Manager, Client Success will collaborate with client success leadership to enhance team effectiveness through annual planning, performance metric measurement, and operational improvements. This role includes strategic tasks like capacity modeling, quota setting, operation pacing, and designing a customer health score model to aid in client launches and retention.
As a Leave Specialist, you will manage the leave of absence process for employees, ensuring clear communication, organization, and problem-solving support throughout. You will collaborate with internal payroll teams, gather customer feedback, and strive for continuous process improvements to enhance efficiency and customer satisfaction.
As a Customer Success Associate, you will manage relationships and provide consultative services to healthcare clients. Responsibilities include conducting business reviews, training users on Clarify’s products, overseeing customer engagement, and identifying upsell opportunities. Strong project management, problem-solving skills, and knowledge of healthcare environments are essential for success in this role.
As a Customer Success Manager at Cartwheel, you'll partner with Arizona school districts to drive their success with Cartwheel's mental health services. You'll maintain relationships, provide operational guidance, and collaborate with school staff to ensure an excellent experience. You will also contribute to the development of the role as the company grows.
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