Top Remote Customer Success Jobs in Portland, OR

The Customer Support Specialist at Whop will manage user inquiries via Intercom, troubleshoot issues, and work collaboratively to enhance customer satisfaction. The role involves direct communication with customers, problem-solving, and participating in team meetings to improve support services. Prior experience in customer support is required, along with strong communication skills.

As a Digital Archiving Success Manager, you'll support customers in enhancing their digital preservation programs by providing expertise in data structuring, metadata management, and software configuration, while ensuring high client satisfaction. You'll collaborate with IT teams and act as a liaison for various requests and incidents.

As a Customer Success Manager at Doxel AI, you will be responsible for driving value for strategic customers by demonstrating product impact, enabling effective use of datasets, managing customer support, and building strong relationships with key stakeholders to maximize customer adoption and success.

The Technical Integration Specialist - API provides advanced technical services and support for customer and third-party vendor API integrations for Nextech Software Products. Responsibilities include resolving integration issues, supporting customers, maintaining a knowledgebase, and working with technical teams to ensure smooth integrations.

The Customer Success Manager will oversee the entire post-sale customer journey, focusing on training, building relationships, monitoring customer health, and enhancing customer satisfaction. The role involves strategic advice, upselling, managing customer data in a CRM, and ensuring product updates meeting customer needs.

In this role, you will provide exceptional customer support by addressing inquiries through calls, emails, and chats. You'll triage and resolve customer issues while collecting feedback to improve services and products. Excellent communication and organizational skills are essential to thriving in a fast-paced, engaging environment focused on customer satisfaction.

As a Customer Support Specialist at Roadie, you will engage with customers through phone, email, and text support, address their concerns, monitor deliveries, and use tools like Salesforce to resolve issues. Collaboration with various departments to enhance the delivery experience is also essential.