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Top Remote Customer Success Jobs in Portland, OR
This role does not have a specific job opening but invites individuals to submit their resumes. The company seeks passionate individuals who want to improve childhood nutrition and thrive in a collaborative, purpose-driven environment. While travel is required several times a year, the company operates fully remotely.
The EDI On-boarding Customer Success Manager will oversee the onboarding process for customers, utilizing EDI solutions, ensuring effective integration and communication with customers throughout the process. Responsibilities include managing project timelines, providing training, and acting as a customer advocate, while collaborating with various internal teams to enhance customer experience.
As the Customer Success Director, you will manage client partnerships, ensuring alignment of expectations and delivering exceptional hospitality services. Responsibilities include developing partner relationships, managing a high-performing team, overseeing project launches, and retaining clients while increasing Net Recurring Revenue (NRR).
The Strategy & Operations Manager, Client Success will collaborate with client success leadership to enhance team effectiveness through annual planning, performance metric measurement, and operational improvements. This role includes strategic tasks like capacity modeling, quota setting, operation pacing, and designing a customer health score model to aid in client launches and retention.
As a Leave Specialist, you will manage the leave of absence process for employees, ensuring clear communication, organization, and problem-solving support throughout. You will collaborate with internal payroll teams, gather customer feedback, and strive for continuous process improvements to enhance efficiency and customer satisfaction.
Top remote Companies in Portland, OR Hiring Customer Success Roles
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