Client Success Management Intern

Posted 10 Days Ago
Be an Early Applicant
Hiring Remotely in United States
Remote
Internship
AdTech
The Role
The Client Success Management Intern will assist in analyzing short-form clip content for product rollout, evaluate content gaps, provide insights for new partnerships, and support the sales team with lead generation and agreement tracking, culminating in a presentation of findings.
Summary Generated by Built In

About Wurl, LLC.

At Wurl, our mission is to create innovative technologies and services that help accelerate the shift to streaming. At our core, we are innovators focused on driving the streaming industry forward with technologies that help connect viewers to the right content and ads. Our technology and data-driven solutions help companies reach new audiences, engage high-value viewers, and ultimately increase their revenue.

In 2022, Wurl was acquired by AppLovin (Nasdaq: APP), a leading marketing platform, giving our employees the best of both worlds: the dynamic environment of a 150+ person startup as well as the stability of a high-growth public tech company. We invest in providing a culture that fosters passion, drives excellence, and encourages collaboration to drive innovation. Wurl is a fully-remote company that has been globally recognized for our people and technology, having been named a Great Place to Work by Fortune in 2022, 2023, and 2024; an Ad Tech Company of the Year finalist by the UK Business Tech Awards in 2023; a BIG Innovation Awards winner in 2024 and 2025; and the “Innovation in Advertising” winner by the StreamTV Awards in 2024.


Client Success Management Intern - (Remote, US)

We are seeking a motivated and detail-oriented Client Success Management Intern to join our Client Success and Account Management team. During the internship, the intern will conduct a continuous analysis of our short-form clip content library for a product rollout. This will involve evaluating the current state of our collection, pinpointing content gaps, and identifying opportunities for existing partners to enhance their offerings based on content needs. Additionally, the intern will use these insights to identify new partners and collaborate with the sales team on lead generation while tracking progress of agreements. At the conclusion of the internship, the intern will present their findings, highlighting the results of leads generated, agreements made, and any new content added to the library.

Key Responsibilities:

  • Assist the Client Success and Sales teams with administrative duties and client-related projects.
  • Organize and track client feedback related to feature releases, ensuring feedback is documented and shared with the support and engineering teams.
  • Compile and maintain reports related to various company initiatives.
  • Support with basic client inquiries about agreements, utilizing an understanding of the company’s agreement structure to address business questions effectively.
  • Help organize and maintain documentation for company processes, ensuring all materials are up to date.
  • Support the maintenance and cleanliness of the CRM database.
  • Review and compile meeting notes to gather and report on client feedback.

Qualifications:

  • Strong organizational and communication skills.
  • Interest and basic knowledge of new media technology including video streaming platforms
  • Ability to manage multiple tasks and prioritize effectively.
  • Detail-oriented with a focus on accuracy.
  • Comfortable working with clients and internal teams.
  • Enthusiasm for learning and contributing to team success.

AppLovin is proud to be an equal opportunity employer that is committed to inclusion and diversity. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or other legally protected characteristics. Learn more about EEO rights as an applicant here.

 

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send us a request at [email protected].

 

AppLovin will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.  If you’re applying for a position in California, learn more here.

 

Please read our Global Applicant Privacy Notice to learn more about how AppLovin processes your personal information.

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The Company
HQ: Palo Alto, CA
152 Employees
On-site Workplace
Year Founded: 2011

What We Do

Since 2017, Wurl has been on a mission to make TV better for everyone. Today, Wurl is the world leader in powering streaming TV. Our video distribution and advertising services reach over 300 million connected TVs, delivering hundreds of millions of hours of TV viewing and millions of individually targeted ads. Wurl’s innovative, market-leading technologies enable content companies, streamers and advertising to continually reach new viewers and grow revenue.

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