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Top Remote Customer Success Jobs in Portland, OR
The Support Representative will assist clients by addressing their needs through phone, email, and live chat interactions. Responsibilities include providing answers to product questions, building relationships with customers, and utilizing CRM software to deliver excellent support and service metrics. The role involves recommending products based on client needs and participating in training for personal development.
The Jr. Customer Support Engineer will create and manage document templates on our platform, collaborate with team members, and ensure high-quality client support. This entry-level role provides extensive training for those eager to start a technical career.
The Client Relations Specialist is responsible for onboarding new clients, managing client support cases, designing client growth strategies, and ensuring client retention and satisfaction in the home improvement sector. This role involves strategic relationship management and effective communication with clients regarding their lead generation services.
As a Customer Success Manager at HumanSignal, you'll own enterprise accounts to ensure clients achieve their business goals, build relationships, and guide customers in utilizing the software effectively. You'll be responsible for the customer lifecycle from onboarding to renewal and work collaboratively to expand existing accounts.
The Deliverability and Compliance Specialist will maintain Kit's email reputation and provide support to creators for reaching subscribers' inboxes. Responsibilities include handling deliverability support tickets, ensuring compliance, creating educational content, performing audits, and collaborating with product and engineering teams.
The Onboarding Analyst at HYROS is responsible for setting up clients' sales tracking systems efficiently, requiring skills in HTML, marketing software, and customer success. The role provides opportunities for growth in a company that focuses on long-term employee development and high-profile clients.
The Technical Support Engineer II is the primary contact for customers, providing technical and clinical support for Outset products. Responsibilities include troubleshooting, managing customer inquiries, maintaining documentation in Salesforce, collaborating with internal teams, and ensuring high customer satisfaction.
As a Customer Support Manager, you will lead and grow a high-performing team, ensuring exceptional customer support for a digital experience and virtual events SaaS platform. You will manage performance, resolve critical issues, and build strong relationships across departments while maintaining customer satisfaction and adherence to SLAs.
The Operations Support Specialist ensures timely delivery of medical supplies by managing bookings, communicating with Local Service Providers, providing shipment updates, and maintaining records. The role includes customer support, issue resolution, and serving as a backup for the Operations Supervisor when needed.
As a Carbon Technical Partner, you will manage customer support, resolving technical issues, providing training, and ensuring customer success with Carbon's innovative products. You will triage complex scenarios, communicate effectively, and mentor team members while navigating a fast-paced environment that includes some travel for training and support.
Top remote Companies in Portland, OR Hiring Customer Success Roles
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