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Top Remote Customer Success Jobs in Portland, OR
The Sr. Renewals Specialist is responsible for managing and renewing subscription contracts for the US federal government, ensuring compliance with government regulations, negotiating contract terms, building relationships with budget holders, and improving customer engagement throughout the renewal cycle.
The Analytics Services Manager will provide insights and data management solutions to Invoca customers by analyzing large data sets, presenting actionable insights, and auditing data for accuracy. The role involves working collaboratively with various teams to ensure the effective use of Invoca's analytics platform.
The Customer Success Manager at Overstory is responsible for managing customer relationships throughout their lifecycle, from onboarding to contract renewal. This role includes understanding customer needs, coordinating with technical teams, and influencing product roadmaps. The manager will oversee multiple accounts, primarily in Latin America and the US, ensuring customer satisfaction and success with Overstory's solutions.
The Enterprise Support Specialist at SoundStack provides technical support to VIP partners, manages support tickets, facilitates customer onboarding, ensures adherence to SLAs, and conducts training sessions. The role involves proactive monitoring of services and effective communication with stakeholders.
As a Technical Account Manager, you will provide technical support to strategic customers, manage technical workflows, optimize configurations, and ensure success with the LiveRamp product suite. You will collaborate with internal teams, address system issues, and educate customers on technical capabilities, while maintaining documentation and managing customer relationships.
As a Staff Customer Success Manager at Acceldata, you will manage a portfolio of clients, fostering long-term relationships and driving product adoption to maximize value. Responsibilities include measuring customer success, collaborating on success plans, overseeing renewals, and addressing customer needs effectively. You will engage with various stakeholders, conduct business reviews, and advocate for customers while aiming to reduce churn and increase usage of the platform.
As the Head of Customer Success, you will lead the Customer Success team, focusing on maximizing client retention, enhancing customer satisfaction, and driving operational excellence. You will collaborate with executive leadership to align goals, advocate platform requirements, and establish strong relationships with clients and stakeholders.
The Customer Success Executive will enhance customer satisfaction and drive revenue growth by managing client relationships, overseeing project delivery, and providing innovative solutions. Responsibilities include account management, conducting business reviews, and ensuring contract renewals, while acting as a strategic advisor to clients and engaging with internal teams to address customer needs.
The Customer Success Engineer (CSE) at Decodable will ensure customer satisfaction and success with the platform by providing technical support, facilitating onboarding, and representing customer feedback. The role includes hosting success meetings, assisting in identifying use cases, and refining the onboarding process from POC to production, while also maintaining documentation and communication with customers.
As a Client Success Manager at Array, you will manage and grow a portfolio of high-value accounts, develop strategies to achieve client goals, and work cross-functionally with teams to customize solutions. You are responsible for client health, retention, and driving revenue growth.
Top remote Companies in Portland, OR Hiring Customer Success Roles
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