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Top Remote Customer Success Jobs in Portland, OR
The Deployment Specialist at ChargePoint will manage the activation and configuration of EV charging stations, coordinating with various teams and external partners. Responsibilities include handling service requests, overseeing installations, ensuring effective communication, and maintaining documentation throughout the process for successful project completion.
The Senior Client Solutions Partner at Quantiphi is responsible for creating go-to-market strategies, managing key partnerships, leading the sales process, and establishing the company's market presence. This role requires building and maintaining strategic relationships, driving sales growth, and implementing effective operational processes.
The Customer Success Specialist will support the CSM team by assisting with data management, onboarding new customers, preparing renewal quotes, and resolving customer issues, while focusing on relationship building and maintaining high customer satisfaction.
The Account Strategist will lead senior living industry client accounts, develop and implement strategies to achieve client goals, and ensure high levels of client satisfaction and retention. You will collaborate with specialty strategic teams, report on performance, and build relationships with C-Suite executives.
The Technical Account Manager serves as the main contact for key clients, overseeing their onboarding and ongoing technical needs. This role involves managing client relationships, project management, resolving technical issues, and analyzing client requirements for potential upgrades. The candidate must have strong SaaS experience and an understanding of accounting to effectively support clients.
The Senior Manager of Customer Success will lead a team, develop engagement strategies to enhance customer retention and growth, and work across departments to ensure customer satisfaction while achieving revenue targets.
The Gainsight Administrator will develop and deploy solutions on the Gainsight platform to enhance the Customer Success processes for n2y. Responsibilities include system configuration, data integration, ensuring data quality, managing user accounts, performing user acceptance testing, and improving efficiencies in workflows and procedures.
The Support Account Manager will provide dedicated support to strategic clients, manage support tickets, and coordinate with internal teams. They ensure high customer satisfaction, offer project management, and act as a technical reference for clients and their needs. Responsibilities include improving client relationships, supporting new product launches, and training Support Account Managers.
The VP of Client Success will oversee relationships with partners, manage account performance and metrics, identify revenue growth opportunities, and collaborate with teams to enhance client engagement. They will also handle problem-solving for complex client issues and conduct market research to inform partnership management strategies.
Customer Success Managers at Whip Around are responsible for ensuring customer satisfaction and growth through engagement, retention, and strategic guidance. They manage customer portfolios, drive product adoption, and facilitate communication between customers and internal teams while striving for continuous improvement in customer value attainment and operational efficiency.
Top remote Companies in Portland, OR Hiring Customer Success Roles
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