Top Remote Customer Success Jobs in Philadelphia, PA

The Customer Success Manager will manage relationships with customers, ensure satisfaction, handle escalations, and drive upsell opportunities in the advertising sector.

Responsible for ensuring customer success through onboarding, adoption, and renewals, while identifying expansion opportunities and managing customer relationships.

The Renewals Specialist will manage customer renewals, ensure data accuracy, collaborate with Customer Success Management, and achieve retention goals while providing excellent customer service.

As a Customer Support Associate at Cotality, you'll provide help desk support, resolving customer inquiries through multiple channels while ensuring high satisfaction and efficient service.

As a Group Facilitator, you will utilize evidence-based techniques to guide groups, document services, and collaborate with team members in a remote setting.

The Support Engineer will provide technical support to customers, troubleshoot hardware and software issues, and collaborate with internal teams to document and enhance the customer experience.

The Director of Customer Success will build and lead the Customer Success department, focusing on strategy, customer satisfaction, retention, and mentoring a high-performing team.