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Top Remote Customer Success Jobs in Philadelphia, PA
The Mid-Market Customer Success Manager at Overjet is responsible for managing mid-market accounts, driving client success during pilots, and enhancing customer relationships. This role involves strategic guidance to clients, focusing on expansion and user engagement, while utilizing data to track KPIs and satisfaction. Experience in management consulting and a willingness to learn about AI and dentistry is desired.
The Strategic Customer Success Manager at Smartcat will manage a portfolio of 15-20 high-revenue accounts, focusing on enhancing customer engagement, driving product adoption, and uncovering growth opportunities. The role requires a strong understanding of customer needs, effective communication, and collaboration across teams.
The Senior Health & Science Specialist will focus on raising disease awareness for ATTR-CM among healthcare providers in various specialties, executing business plans that target local market needs while maintaining compliance with regulations and company policies. The role requires strong relationship-building skills and an in-depth understanding of the healthcare ecosystem.
The Senior Health & Science Specialist will target healthcare providers in multiple specialties to execute disease awareness initiatives for ATTR-CM. They will develop and implement territory business plans, utilize advanced selling techniques, and collaborate with stakeholders for increased patient recognition and care.
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The Customer Support Specialist at Grammarly will provide timely and empathetic support, assist with product-related issues, maintain positive customer relations, and contribute to team efficiency. Responsibilities include troubleshooting, training, and refining customer service procedures.
The Enterprise Customer Success Manager at Monte Carlo will lead client relationships from onboarding to value realization, collaborating with account executives to ensure customer satisfaction and growth. Responsibilities include business reviews, stakeholder management, and promoting product adoption through best practices, while maintaining account health and identifying new opportunities for expansion.
The Chat Support Associate at Vetcove will engage with veterinary professionals to assist in their purchasing decisions via the Vetcove platform. Responsibilities include responding to inquiries through chat, email, and phone, troubleshooting issues, managing accounts, and collaborating with teams to improve user experience.
As a VIP Host, you will cultivate relationships with highly engaged Players, execute the VIP engagement strategy, re-engage inactive users, manage a promotional budget, and provide feedback for platform improvements.
As a Senior Customer Success Manager at CrowdStrike, you will help customers maximize their investment in LogScale and Next-Gen SIEM products. Responsibilities include fostering customer relationships, driving product adoption, managing renewals, conducting business reviews, and advocating for customer needs internally. Strong customer service and problem-solving skills are essential for success in this role.
The Customer Success Director will focus on managing client relationships within Health insurance, ensuring client retention, driving product adoption, and supporting change management initiatives. Responsibilities include training users, conducting business reviews, and identifying opportunities for up-selling.
As a Client Success Manager, you will handle client relationships and account execution, ensuring the profitability and retention of a client portfolio. You will drive product adoption and expansion while maintaining overall client satisfaction. Your role will also involve excellent communication, analytical skills, and collaboration with internal teams to achieve successful outcomes.
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