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Top Remote Customer Success Jobs in Pensacola, FL
Big Data • Software
The Customer Success Manager will own a portfolio of mid-market customers, focusing on driving renewals and upselling while acting as a trusted advisor. The role requires excellent interpersonal skills, the ability to communicate effectively, and proficiency in managing accounts and client relationships, all while working cross-functionally with sales and product teams to ensure client satisfaction.
Artificial Intelligence • Fintech • Machine Learning • Natural Language Processing • Business Intelligence
The Senior Manager of Customer Success Operations will enhance productivity and efficiency in the Customer Success team by optimizing processes, rolling out new technology, and managing operational reporting. This role involves strategic thinking, strong project management, and collaboration with cross-functional teams to drive improvements in adoption and retention rates.
Agency • Artificial Intelligence • Fintech • Healthtech • Information Technology • Professional Services • App development
As a Client Partner at 10Pearls, you will leverage your extensive sales experience to grow new business and maintain relationships in the technology industry, particularly in financial services and healthcare. Responsibilities include prospecting, client advocacy, negotiating contracts, and supporting team initiatives for customer success.
Featured Jobs
Consumer Web • Digital Media • eCommerce • Fintech • Financial Services
The Client Experience Specialist will communicate with consumers to help them connect with financial advisors through various channels. Responsibilities include guiding users in the matching process, scheduling calls, documenting interactions in the CRM, and meeting personal and team targets.
Digital Media
The User Support Specialist at Substack provides expert support to creators and subscribers through live chat and email, collaborates with team members to address user concerns, and stays updated on product changes. The role focuses on problem-solving while aligning with Substack's mission in a fast-paced environment.
Top Skills:
HTMLJavaScript
AdTech • Other • Software • Cybersecurity
As a Support Engineer at Confiant, you'll troubleshoot complex technical issues, provide support to customers, and collaborate with internal teams to enhance product functionality. Your role is crucial for ensuring customer satisfaction and success by using your technical skills and problem-solving abilities.
Top Skills:
JavaScript
Artificial Intelligence • Machine Learning
As an ML Success Manager at Snorkel, you will lead the post-sales lifecycle for enterprise customers, focusing on building relationships, driving adoption, and ensuring successful outcomes. You will advocate for customers within product development, coordinate resources for issue resolution, and work with sales and technical teams to identify growth opportunities.
Top Skills:
Machine Learning
Information Technology • Security
The Senior Renewals Specialist will manage renewal contracts across key manufacturers, develop forecasts and pipeline reports, enhance partner relationships, and support the sales team with upcoming renewals. Responsibilities include educating stakeholders on renewal opportunities, assisting clients, and ensuring optimal attainment of renewal incentives.
Top Skills:
Excel
Artificial Intelligence • Computer Vision • Machine Learning • Software
The Staff Customer Success Manager at Runway is responsible for enhancing customer experience, managing onboarding, collaborating with various teams for customer engagement, developing initiatives for customer success, and acting as the main point of contact for enterprise customers to ensure satisfaction and growth.
Artificial Intelligence • Logistics • Machine Learning • Software
The Customer Success Manager at Verusen will lead post-implementation support for customers, drive retention through renewals, and execute upsell opportunities. They will build strong relationships across customer stakeholders and align product strategies to achieve long-term success. Responsibilities also include providing support and helping coordinate training and product rollouts, as well as delivering reviews to align goals.
Top Skills:
SQL
Top remote Companies in Pensacola, FL Hiring Customer Success Roles
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