Top Remote Customer Success Jobs in Miami, FL
The Technical Onboarding Specialist will train new customers on Intrigma's software, develop knowledge resources, transition clients to AI technology, create onboarding plans, and manage customer relationships through project management and support tasks.
The Curative Specialist provides nationwide title services, supporting real estate transactions by searching public records and examining property titles. Responsibilities include resolving title curative discrepancies, responding to customer inquiries, and assisting with departmental processes while following defined procedures. The role involves basic communication within the team and clients under direct supervision with limited autonomy.
The Training Specialist is responsible for delivering both online and onsite training to clients using B2W Software applications, managing travel for training sessions, participating in the development of training materials, and communicating experiences to improve future training. They must effectively present complex information and have strong communication skills.
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As a Client Success Manager at Amaze, you will manage client relationships, oversee their onboarding process, and ensure successful delivery of solutions. You will work closely with various teams to track account metrics and maintain high service standards while striving to meet performance targets.
The POS Deployment Specialist will consult with customers on implementing MealSuite hardware and train them on POS functionality while travelling extensively across the US. The role involves collaborative teamwork, developing tools and processes, enhancing training materials, and providing customer education and support for optimal technology adoption.
The Customer Success Manager will be responsible for managing an enterprise portfolio, driving customer retention, satisfaction, and growth. The role requires outstanding relationship management skills and consulting with business leaders to leverage Marigold's solutions for a Consumer-First Marketing approach.
The Microsoft Identity Manager (MIM) Specialist will implement and manage IAM solutions, oversee MIM configurations, develop automation scripts, and ensure compliance with security policies while collaborating with cross-functional teams.
As a Customer Support Specialist, you will assist customers with fuel purchases and product navigation through phone calls, live chats, and emails. You will also follow up with customers and truck stop partners, ensuring exceptional service while developing a deep understanding of the Mudflap product. Your role will involve cross-functional collaboration to enhance customer service.
In this role, you will build and maintain strong client relationships, ensure timely delivery of solutions, communicate progress to stakeholders, identify opportunities for growth, assist in challenging requests, and manage administrative tasks.
The Senior Customer Support Specialist at Zipline delivers first-class customer service by supporting the frontline team and Account Managers. Responsibilities include managing customer inquiries via live chat or email, identifying and escalating issues, maintaining a positive tone, and contributing to internal documentation and training for new hires.
The Customer Support Specialist at Zipline will provide first-class customer service by responding to customer inquiries via chat and email, escalating technical issues, collaborating with team members, and assisting in training new hires. They will also identify common problems and gather customer feedback for product improvements.
Top remote Companies in Miami, FL Hiring Customer Success Roles
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