Top Remote Customer Success Jobs in Miami, FL
The Reliability Success Manager will drive customer growth, retention, and expansion by establishing trusted relationships with technical project leads, facilitating training and onboarding, monitoring customer success, and collaborating with product teams to enhance the Augury platform.
As a Technical Implementation Specialist, you will serve as the primary technical resource for large provider groups, leading Health System integration projects, coordinating efforts across teams, and ensuring effective onboarding and support experiences for enterprise clients while optimizing integration processes.
The Escalation Response Specialist II responds to member and provider complaints and escalations, providing resolutions in a timely manner. They document and track issues, perform root cause analysis, and coordinate with various departments to enhance service quality and reduce escalations.
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As a Regional Training Specialist, you will develop and implement training programs, evaluate their effectiveness, and provide logistical support for ongoing training. You will assist with new store openings, menu launches, and deployment of technical systems, while ensuring the integrity of the training program and providing feedback from site visits.
The Medical Billing Specialist is responsible for handling billing and collection of insurance claims, ensuring accuracy and timeliness, processing patient and insurance information, addressing billing trends, and communicating effectively with various stakeholders. The role requires experience in medical claims processing and knowledge of billing practices.
The Customer Success Manager for the LATAM market partners with customers to understand their business objectives, deliver ROI, drive product adoption, and ensure customer engagement and retention. The role involves educating customers on product features and advocating for their needs internally.
The Customer Quotation Specialist is responsible for processing invoices and quotes accurately, ensuring customers are billed appropriately. This includes verifying parts and pricing, coordinating with departments, and using Salesforce.com to manage quote requests and update billing information.
The Client Manager at ComplyRight Digital is responsible for mastering software and services knowledge, developing sales and marketing collateral, building partnerships, leading a sales team, managing contracts, and identifying sales leads through tradeshows and cold calling.
The Customer Experience Partner at Soligent will enhance customer satisfaction through effective quoting and cross-functional collaboration. The role involves implementing customer experience strategies, supporting sales with accurate proposals, and driving continuous improvement initiatives for customer retention.
The Technical Onboarding Specialist will train new customers on Intrigma's software, develop knowledge resources, transition clients to AI technology, create onboarding plans, and manage customer relationships through project management and support tasks.
Top remote Companies in Miami, FL Hiring Customer Success Roles
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