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Top Remote Customer Success Jobs in Detroit, MI
Healthtech
The Quality & QMS System Specialist will ensure quality compliance throughout the lifecycle of consumer and medical products. Responsibilities include managing quality documentation, assessing and investigating complaints, conducting internal audits, and overseeing training compliance for quality standards.
Top Skills:
Iso:13485
Software
The Senior Customer Success Manager at Halo will manage enterprise clients, developing strategic relationships, driving customer engagement, and providing insights for product innovation. Responsibilities include onboarding, account health monitoring, risk management, and ensuring contract renewals. This role requires proactive problem-solving, excellent communication skills, and the ability to influence product development based on customer feedback.
Cloud • Security • Software
As a Senior Technical Support Engineer at Ping Identity, you will provide specialized support for premium customers, troubleshoot issues with identity solutions, manage customer expectations, and contribute to knowledge sharing within the team. Responsibilities include conducting troubleshooting sessions, analyzing problems, and ensuring service level agreements are met, while working a varied schedule to accommodate global support needs.
Top Skills:
ApacheAWSAzureCurlDockerIisKubernetesNginxO365PostmanSaaSTomcatWeblogicWebsphere
Featured Jobs
Hardware • Healthtech
The Retention Specialist at Medical Guardian will manage inbound and outbound calls, empathizing with clients to resolve issues and retain customers. Responsibilities include repricing for customers, ensuring satisfaction, achieving sales targets, and utilizing strong communication and time management skills.
Consumer Web • Marketing Tech • Social Impact • Software • Financial Services
The Client Strategy Lead at Beam will analyze data to deepen partnerships, optimize client-facing products, and manage key projects while enhancing internal processes. This role requires strong analytical skills and client engagement experience to drive revenue and social impact.
Top Skills:
ExcelSQL
Big Data • Information Technology • Software • Database • Analytics
The Customer Success Engineer ensures users maximize platform value by providing technical support, answering inquiries via various channels, and collaborating across departments. This role involves multitasking and requires strong organizational skills, technical knowledge of APIs, and familiarity with SaaS tools.
Top Skills:
SQL
Software • Web3
The Head of Customer Support will define and lead the support function at StackBlitz and Bolt.new, focusing on customer retention and satisfaction. Responsibilities include building a high-performing team, optimizing support operations with AI solutions, and collaborating cross-functionally to enhance the customer experience.
Artificial Intelligence • Consumer Web • HR Tech • Other
The Technical Customer Success Manager at Netomi AI is responsible for onboarding clients, providing technical guidance, and ensure smooth integration of AI virtual agents into their support systems. They will also maintain client relationships, troubleshoot issues, and analyze AI performance while collaborating with internal teams to advocate for client needs and suggest improvements.
Top Skills:
AIAPIs
Mobile
The Bilingual Registered Dietitian at Vida provides virtual Medical Nutrition Therapy and Diabetes Self Management Education, aiming to support clients in managing chronic conditions. Responsibilities include client management, behavior change support, collaboration with care teams, maintaining confidentiality, and meeting quality metrics.
Software
The Customer Success Manager will engage with nonprofit clients to ensure they achieve their goals using Instrumentl's platform. Responsibilities include onboarding, retention, identifying upsell opportunities, and being the customer advocate. The role requires relationship building, effective communication, and program design skills.
Top remote Companies in Detroit, MI Hiring Customer Success Roles
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