Top Remote Customer Success Jobs

The Customer Success Manager will manage customer accounts, build success plans, drive customer advocacy, and collaborate with internal teams. Responsibilities include establishing trusted advisor relationships and monitoring customer performance against defined metrics while providing insights on product features and best practices.

The Customer Success Manager at DearDoc engages with clients to ensure high product adoption and satisfaction, managing a large portfolio of accounts to exceed revenue goals. Responsibilities include driving product adoption, handling cancellations, and soliciting advocacy opportunities. The role involves consistent follow-up, conducting success calls, and providing feedback to internal teams to enhance customer experience.

The Senior Customer Success Manager at Definitive Healthcare drives product adoption, engagement, and retention, working closely with Account Executives. This role includes fostering senior-level business relationships, overseeing deliverables, managing client issues, and ensuring customers realize the value of solutions offered.

The Customer Success Manager for CloudHealth at Arrow will focus on nurturing existing customer relationships, driving sales growth, and developing strategic business plans. Responsibilities include engaging accounts for renewals, establishing new business, partnering with internal teams and channel partners, and exceeding sales targets within a KPI-driven environment.

The Customer Success Manager will engage with customers to understand their needs, drive retention, increase member engagement, and maintain customer satisfaction. They will support customers through the entire lifecycle, develop tailored solutions, and advocate for customer needs within Carrot.

As a Customer Success Manager at Drata, you will drive customer satisfaction by building strong relationships, increasing product adoption, and supporting customer journey towards compliance. Your role includes engaging with data to identify value opportunities, conducting regular meetings with customers, and collaborating across teams to optimize their experience and success with Drata. You will act as a trusted advisor, ensuring that customers achieve their compliance goals and realize continuous value.

As a Customer Success Manager, you will manage a portfolio of clients, ensuring they derive maximum value from LogicManager's risk management software. Responsibilities include conducting product demos, managing onboarding processes, developing retention strategies, and advocating for customer needs. You'll also identify expansion opportunities and work collaboratively with other teams to enhance customer experience and mitigate churn.

As a Strategic Customer Success Manager, you will oversee relationships with major clients, manage onboarding to value realization, collaborate with Account Executives on growth strategies, and monitor account health to ensure clients maximize their use of Monte Carlo's data reliability solutions.

Lead a team of Customer Success Managers to enhance client engagement and satisfaction. Develop strategies for customer adoption and retention, track performance metrics, and collaborate across teams to align goals with customer success initiatives.

The Customer Success, Digital Specialist is responsible for renewing and expanding customer relationships, optimizing processes for customer engagement, and working closely with marketing and sales teams. The role focuses on ensuring customer satisfaction and retention by managing a portfolio of accounts and forecasting renewal rates.

The Senior Client Success Manager will lead client-facing activities for insurance clients, ensuring growth, profitability, and satisfaction. Responsibilities include managing partnerships, overseeing financial performance, influencing internal stakeholders, and delivering insights based on key performance indicators.

The Client Success Specialist will develop relationships with clients, manage operational work, troubleshoot technical issues, collaborate with teams, and deliver reporting materials. This role focuses on enhancing customer experience and achieving operational efficiencies.

The Customer Success Manager will manage a portfolio of SaaS clients, ensuring net retention and satisfaction. They will communicate effectively with C-suite executives and leverage project management skills while working in a fast-paced environment. Familiarity with Salesforce and various web technologies is essential, with experience in specific tools like Asana and ChurnZero as advantageous.

As a Customer Success Manager at DTN, you will ensure customer satisfaction and retention by acting as a primary point of contact for assigned clients. You will develop strategies for growth, monitor customer health, and collaborate with cross-functional teams, all while leveraging insights to create additional revenue opportunities.

The Senior Director of Customer Success at CertifID is responsible for driving customer satisfaction, retention, and growth by leading a team of Customer Success Managers. This role involves standardizing engagement models, optimizing processes, collaborating cross-functionally, and implementing strategies for customer success and product adoption.

As a Customer Success Manager team leader at Cloudflare, you will mentor and develop your team to enhance customer satisfaction. You will be responsible for driving customer adoption of Cloudflare solutions by collaborating with various teams, establishing performance metrics, and ensuring successful client engagements.

The EVP of Customer Success and Services at Pluralsight is responsible for leading the organization's growth by developing customer success strategies, enhancing customer satisfaction, and optimizing support processes. This role involves building global teams and systems to maximize customer value and drive revenue growth, while collaborating with various departments to improve the overall customer journey.