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Top Remote Customer Success Jobs in Charleston, SC
Information Technology • Business Intelligence • Consulting
The Senior Associate Client Success Manager manages the client lifecycle from onboarding to account renewals, ensuring effective client relationships and communications. Responsibilities include assessing account health, documenting requirements, preparing status reports, and managing quality assurance metrics, while driving continuous improvement in client services.
Artificial Intelligence • Cloud • Fintech • Healthtech • Biotech
As a Solution Manager, you will manage customer onboarding, ensuring integration of new clients into products and services. You will handle project timelines, maintain customer relationships, and provide support and training to enhance user experience and engagement, aiming for high retention and satisfaction.
Top Skills:
PosSalesforce
Information Technology • Software
The Customer Success Manager will enhance customer retention and engagement by developing loyalty strategies, upselling, and serving as the voice of the customer. This role involves collaborating with sales and marketing teams, analyzing key metrics, and ensuring customers achieve success with the product, thereby contributing to long-term revenue growth.
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AdTech • Marketing Tech • Consulting
The Senior Manager, Marketplaces Specialist leads marketing campaigns and optimizes brand presence on online platforms like Amazon and other marketplaces. This role involves client engagement, innovative strategy development, data analysis, and maintaining efficient operations to enhance product visibility and sales.
Top Skills:
Amazon Ad ConsoleAmazon Dsp
eCommerce • Marketing Tech
The position seeks individuals to fill roles as recruiters, focusing on attracting and sourcing candidates for various job openings.
Cloud • Software • Analytics
The Technical Account Manager will oversee customer relationships post-purchase, ensuring customer success with NICE CX products. Responsibilities include troubleshooting, customer education, relationship management, and collaborative problem-solving with cross-functional teams. Regularly communicate with customers, conduct presentations, and assist in going live with products, while occasionally traveling to customer sites.
Top Skills:
SQLTcp/Ip
Edtech
The Customer Onboarding Operations Specialist will assist customers in implementing Brightwheel for new childcare centers, manage a portfolio of over 150 accounts, diagnose technical challenges, and collaborate with cross-functional teams to ensure a smooth onboarding experience while motivating customers about the product's value.
Healthtech
The Prior Authorization Specialist is responsible for obtaining pre-authorizations and pre-certifications for medical procedures and medications. Duties include verifying insurance information, documenting authorizations, and ensuring compliance with HIPAA regulations. The role requires effective communication with insurance companies to facilitate patient care.
Information Technology • Security • Cybersecurity
The Escalation Engineer provides technical support and resolves complex issues for customers, acting as a liaison between the support and engineering teams. Responsibilities include investigating escalated issues, implementing bug fixes, and developing tools for improved escalation processes while ensuring product quality.
Top Skills:
Computer Science
Security • Software • Cybersecurity
The Customer Solutions Engineer at DuploCloud will design and implement tailored solutions for customers using the DuploCloud platform, engage in post-sales processes, and collaborate with Sales, Engineering, and Support teams to drive customer success through technical solution development and proof of concepts.
Top Skills:
AWSAzureGCP
Top remote Companies in Charleston, SC Hiring Customer Success Roles
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