Top Remote Customer Success Jobs in Charleston, SC

The Provider Experience Associate will work with a team that supports the global network of providers. They will play a central role in managing and supporting the active provider network to ensure an exceptional provider experience. This includes communicating with and supporting providers, partnering with the Member Ops team, and collaborating with cross-functional teams to identify process improvement opportunities.

The Customer Experience Representative will manage incoming calls, provide participant support related to clinical trials, route calls to appropriate departments, document interactions in systems, and collaborate with team members to enhance participant experience.

As a Customer Success Manager at Mashgin, you will develop relationships with clients, ensure their satisfaction with our innovative point-of-sale solutions, provide ongoing support and training, and gather insights to enhance our products. You will monitor account health, manage issues, and travel frequently to foster strong client partnerships.

As a Customer Success Manager, your role is pivotal in orchestrating the customer journey and demonstrating the value provided by the Citrine platform to our valued customers.

The Underwriting Risk Review Specialist oversees post-bind underwriting reviews for workers compensation policies, ensuring compliance and accuracy. Responsibilities include conducting reviews, identifying discrepancies, maintaining data integrity, and collaborating with various teams to enhance workflows and streamline processes. The role also involves staying updated on regulatory changes and proposing innovative solutions for continuous improvement.

The Customer Experience Representative at CropX supports West Coast customers by providing direct assistance and coordinating field operations. Responsibilities include managing customer inquiries, ensuring timely service, onboarding, account management, and promoting the use of the CropX platform for better farming practices.

The Adoption Specialist drives the adoption of Collaboration solutions like Cisco and Zoom by providing training, developing documentation, and maintaining customer relationships. They analyze customer needs, provide guidance on solutions, and create engaging training materials. They also identify opportunities for customer renewals and work closely with sales channels.