Top Remote Customer Success Jobs in Charleston, SC

As a Senior Contract Specialist at Kyruus Health, you will manage the contract lifecycle, assist internal stakeholders with legal and compliance requests, track metrics for Legal and Compliance teams, evaluate vendor contracts, and organize compliance documents. Additionally, you'll support audits and work on policy maintenance and development.

The Service Specialist provides technical support to merchants using Tempus solutions, focusing on customer service and issue resolution. Responsibilities include investigating service-related problems, defining and implementing processes, and coordinating activities across service areas. The role requires effective management of customer technical support cases and training on software and hardware functions.

As a Client Support Associate at Cohere Health, you will investigate product bugs, diagnose technical issues, resolve client-reported problems, and document processes. Your role will involve direct communication with stakeholders to prioritize issues and escalate critical bugs, improving healthcare technology through effective support and empathy.

The Customer Success Intern will support the team by creating and implementing customer documents using Wdesk, collaborating with cross-functional teams, applying XBRL tagging to financial statements, and ensuring accuracy before deadlines while also providing exceptional customer service.

As a Customer Success Coordinator, you'll manage the renewal lifecycle of customer contracts, collaborating with internal teams to ensure smooth renewals and upsell opportunities. The role involves administrative tasks, risk mitigation for customer accounts, and partnering with sales executives to drive growth within existing accounts.

As a Customer Success Manager, you will enhance the success of clients using the Basis Platform by managing accounts, driving revenue growth, and educating clients on the platform. You will work closely with clients to achieve their business objectives while collaborating with cross-functional teams to ensure they receive optimal service and support.

The Support Specialist will manage inbound communications from borrowers via calls, emails, and texts, assist in account-related needs, improve contact center processes, and ensure compliance with collection laws. The role requires effective communication and problem-solving skills, focusing on borrower satisfaction while handling high-volume inquiries.