Imagine yourself… ● Doing meaningful work that makes an everyday impact on the world around you.● Growing your expertise and expanding your skillset with every project.● Collaborating with a vibrant, diverse, global team. It’s all possible with a role at Enfocus. Enfocus, an Esko company, is a global software company that offers solutions for PDF productivity and provides the most versatile automation platform for file handling in the printing industry, delivered through a worldwide community of experts and solution partners.Innovation is built into the DNA of our business: every day, we challenge ourselves to be better by seeking out new ways to elevate our products, our processes, and our people.We also know that innovation and ingenuity starts with prioritizing a diverse workforce and a deeply inclusive workplace. We encourage people from all backgrounds to apply to our positions. Reporting to the Customer Support Team lead the Switch Application & Scripting Expert is responsible to offer advanced Enfocus Switch support and Node.JS scripting analysis for customers and partners worldwide, while also coordinating pre-release activities. The role is remote and this person can be located anywhere in Europe. In this role, your main responsibilities will look like: ● Advanced Switch application support towards partners and customers including scripting analysis & recommendations.● Active role in the prerelease programs (communication, coordination, and customer feedback evaluation)● Investigate and reproduce escalated reported bugs & issues to pinpoint cause of origin, and work as a bridge between Support & R&D to streamline the resolution process.● Debug customer & app creator Node.JS script with the solution architects & R&D to propose best practices & fixes. ● Define training needs for internal teams (R&D & aftercare)● Provide advanced application and solution knowledge to the R&D teams, Product owners and product managers.● Proactive follow-up of product developments and guard consistency and interoperability ● Maintain service documentation (Knowledge Base) ● Assist worldwide Service with escalations. The essential requirements of the job include:● Expert Knowledge of Switch & Enfocus products● Node.JS Scripting knowledge is a must● Experience in training, support, QA or solution integrations● Good analytical thinking and advanced troubleshooting skills● Process & operations knowledge in the areas of printing is a plus Esko, a Veralto company, is a global provider of integrated software and hardware solutions that accelerate the go-to-market process of packaged goods. Our integrated platform and comprehensive tools empower retailers, pre-media and trade shops, manufacturers, and converters to manage best-in-class packaging design and print processes.Esko is proud to part of the Product Quality & Innovation segment of Veralto (NYSE: VLTO), a $5B global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. When you join Veralto’s vibrant global network of 16,000 associates, you join a unique culture and work environment where purpose meets possibility: where the work you do has an everyday impact on the resources and essentials we all rely on, and where you’ll have valuable opportunities to deepen your skillset, pursue your ambitions, and grow your career. Together, we’re Safeguarding the World’s Most Vital Resources™—and building rewarding careers along the way.
US ONLY:
The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associate’s position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.
The compensation range for this role is $81300 - $142300 USD per year.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
US residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at [email protected] to request accommodation.
At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
If you’ve ever wondered what’s within you, there’s no better time to find out.
Unsolicited Assistance
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.
Top Skills
What We Do
Packaging Simplified.
Esko helps its customers to make the best packaging for billions of consumers.
The Esko product portfolio supports and manages the packaging print processes
for brand owners, designers, premedia and trade shops, packaging manufacturers and converters.
PORTFOLIO
The Esko product portfolio supports and manages the packaging and print processes for brand owners, retailers, designers, premedia and trade shops, packaging manufacturers, and converters.
For 9 out of 10 retail packages, Esko solutions are used in packaging management, asset management, artwork creation, structural design, prepress, 3D visualization, flexo plate making, workflow automation, quality assurance, sample-making, palletization, supply chain collaboration and/or the production of signage and displays.
The Esko solutions consist of an extensive suite of software and two hardware product lines: CDI flexo computer-to-plate imagers and Kongsberg digital cutting systems, complemented with professional services, training and consultancy. More on https://www.esko.com
Enfocus, with its suite of automation solutions and PDF quality control tools for printers, publishers, and graphic designers, is an Esko subsidiary. MediaBeacon, with its digital asset management (DAM) solutions is also part of the Esko family.
FACTS & NUMBERS
Esko employs about 1,500 people worldwide. Headquartered in Gent (Belgium), its sales and service organization is in daily contact with customers all over the globe.
Esko is a Danaher company (www.danaher.com