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Top Remote Customer Success Jobs in Buffalo, NY
The Customer Success Engineer will support enterprise customers by answering questions and ensuring they get value from the platform. This involves reading API documentation and understanding SaaS tools while collaborating across teams. The role demands strong organizational skills, a customer-centric approach, and the ability to manage multiple tasks in a fast-paced environment.
As a Client Partner at 10Pearls, you will leverage your extensive sales experience to grow new business and maintain relationships in the technology industry, particularly in financial services and healthcare. Responsibilities include prospecting, client advocacy, negotiating contracts, and supporting team initiatives for customer success.
In this role, you will guide customers through their onboarding journey, tailoring the process to their specific needs. You will address customer concerns, monitor satisfaction, and collaborate with internal teams to ensure effective onboarding and foster strong customer relationships.
As a Customer Success Manager at Luma Health, you will manage relationships with strategic healthcare clients, driving product adoption, usage, and satisfaction. Responsible for strategic onboarding and account growth, you will collaborate internally to ensure clients achieve their goals while analyzing data to provide actionable insights. Your role involves customer advocacy, addressing concerns promptly, and promoting client success within the organization.
DMi is seeking enthusiastic professionals interested in contributing to a team committed to employee growth and camaraderie. The role offers opportunities to work with Fortune 500 clients while fostering a fun and engaging work environment. Employees receive support through mentorship and financial, mental, and physical health priorities, along with competitive benefits and flexible work options.
As a Senior Technical Success Manager at Imply, you will manage strategic accounts, providing technical guidance and solution design to drive customer success and expand their use of the Imply platform. This involves onboarding, developing success roadmaps, collaborating with various teams, and identifying growth opportunities.
The Customer Success Manager will engage with nonprofit clients to ensure they achieve their goals using Instrumentl's platform. Responsibilities include onboarding, retention, identifying upsell opportunities, and being the customer advocate. The role requires relationship building, effective communication, and program design skills.
The Provider Engagement Network Specialist ensures accurate provider setup in the information system for claims processing and directories. Responsibilities include resolving provider data issues, maintaining provider directories, auditing provider data, and providing education and training to providers.
Manage electronic paperwork for insurance companies, curate documents for internal database, and respond to customer inquiries via phone, email, and chat. Ensure accurate data entry and documentation, adhere to procedures, and participate in training programs while escalating complex issues as necessary.
As a Marketing Performance Specialist, you will lead user acquisition campaigns for mobile apps/games, managing budget, analyzing data, and optimizing performance across various digital channels. You'll work closely with teams to enhance visibility and drive growth through strategic campaign execution and collaboration.
Top remote Companies in Buffalo, NY Hiring Customer Success Roles
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