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Top Remote Customer Success Jobs in Buffalo, NY
Artificial Intelligence • Fintech • Machine Learning • Natural Language Processing • Business Intelligence
The Associate, Customer and Product Support will provide excellent customer service, troubleshoot issues, and collaborate with product and engineering teams to enhance user experience on the AlphaSense platform.
Top Skills:
AIMarket IntelligenceSoftware Applications
Software
The Technical Support Analyst II will diagnose alarm monitoring issues, provide customer support, manage tickets, and document interactions, ensuring timely resolutions of technical queries.
Top Skills:
Microsoft SqlNetwork ArchitectureSalesforceSql Server Reporting ServicesVirtual Machine Configuration
Marketing Tech • Software
The Customer Success Manager will drive customer success by managing relationships, monitoring customer health, owning the renewal process, and identifying growth opportunities. This role requires collaborating across teams to provide training and support while advocating for customer needs and enhancing the customer experience.
Featured Jobs
Artificial Intelligence • HR Tech • Software • Virtual Reality
As a Senior Customer Success Manager at Mursion, you will build and maintain customer relationships, drive product adoption, and collaborate with cross-functional teams to enhance processes, retention, and growth in a fast-paced startup environment.
Biotech
The Customer Success Specialist supports customers through onboarding, builds relationships, and collaborates with sales teams to ensure satisfaction.
Top Skills:
Crm SoftwareMicrosoft Office Suite
Software
The Senior Experience Strategist collaborates with customers to deliver service projects, educates on best practices, and provides strategic recommendations to enhance their use of Bloomreach products.
Top Skills:
A/B TestingAdobe AnalyticsCommerce TechnologiesGoogle Analytics
Software
The Customer Solutions Engineer will help configure and integrate the data quality platform, manage post-sales activities, conduct trainings, resolve support cases, and enhance customer experiences.
Top Skills:
Apache AirflowAPIsAWSAzureBashDatabricksDbtDockerDraw.IoGCPGongGoogle SuiteGrafanaHelmKubernetesLucidchartNotionOauthOpenshiftOutreachPrometheusPythonSalesforceSAMLSnowflakeSplunkTerraform
Edtech • Mobile
Teach SAT Prep classes online to students globally using high-quality video and interactive tools. Engage and motivate students effectively.
Top Skills:
Interactive ToolsVideo Streaming Tools
Artificial Intelligence • Fintech
The Senior Account Manager serves as the main contact for clients, ensuring satisfaction, retention, and account expansion while advocating for their needs.
Top Skills:
Ai-Powered TechnologiesSaaSSoftware Development Lifecycles
Information Technology
Manage the claims process for the Managed Repair Program, ensuring accuracy, timely handling, and excellent service to all stakeholders.
Top Skills:
None Specified
Top remote Companies in Buffalo, NY Hiring Customer Success Roles
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