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Top Remote Customer Success Jobs in Buffalo, NY
As a Customer Success Representative, you will provide ongoing support and training to clients, ensuring their satisfaction with the company's products and services. You'll manage customer relationships, identify issues, and collaborate with teams to enhance customer experience.
The Infusion Billing Specialist manages the printing and mailing of infusion claims, resolves claim issues, and engages with patients regarding their insurance claims. This role requires strong attention to detail, analytical skills, and a proactive approach to workflow. The specialist will also need to quickly learn new software and tools to efficiently handle patient communications and claims processing.
The Customer Support Specialist will handle customer inquiries via voice and chat, providing professional service and troubleshooting technical issues. Responsibilities include maintaining records of interactions, collaborating with the team, and suggesting improvements to enhance customer experience.
As a Client Partner at Zaelab, you will focus on acquiring new clients, managing client relationships, and developing sales strategies. Responsibilities include prospecting for new customers, collaborating with the sales team, managing pipelines in Hubspot, and maintaining strong relationships with key decision-makers to ensure client satisfaction and growth.
As a Customer Success Manager, you will deliver elite experiences by owning customer relationships, ensuring retention and satisfaction, managing onboarding, and analyzing feedback. You will collaborate across teams, promoting customer-centric initiatives and advocating for product improvements while leveraging data insights to drive customer health metrics.
As a SaaS Configuration Specialist, you'll design and configure software workflows for utility energy efficiency programs, ensure optimal user experience, resolve bugs, and communicate effectively with diverse stakeholders. You'll also conduct analyses related to software use and business processes to enhance service delivery.
The Sr. PPC Optimization Specialist will manage and optimize PPC campaigns across platforms like Google Ads and Bing Ads. Responsibilities include auditing campaigns, conducting audience research, analyzing data for optimization, and collaborating with stakeholders to ensure alignment with marketing objectives.
The Client Success Assistant will support the team with tasks such as managing calendars, tracking deliverables, conducting research, and facilitating communication among team members. They will also prepare reports and format information for communication both internally and externally.
The Enterprise Customer Success Manager will build and maintain relationships with top clients in the senior living sector, ensuring satisfaction and growth. Responsibilities include managing client experiences post-implementation, driving retention and expansion, monitoring account health, conducting QBRs, and advocating for clients' needs internally. The role requires a strong communicator and relationship builder with a focus on delivering measurable value to customers.
As a Customer Success Manager, you will enhance user engagement, facilitate product adoption, identify upsell opportunities, and ensure clients achieve their business goals. You will act as a trusted advisor, collaborate across teams, and conduct quarterly reviews while maintaining strong client relationships.
Top remote Companies in Buffalo, NY Hiring Customer Success Roles
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