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Top Remote Customer Success Jobs in Buffalo, NY
Artificial Intelligence • Edtech
The School Success Manager at Timely is responsible for guiding school partners through the scheduling process, ensuring satisfaction, and leading implementations. This role involves developing relationships, supporting data integration, and contributing to sales efforts.
Sales • Software
The Customer Lifecycle Manager will enhance customer relationships, manage engagement initiatives, and optimize retention and upsell strategies across customer accounts.
Top Skills:
Direct Mailer PlatformsHubspotSalesforce
Biotech
The Senior Account Executive will drive sales of diagnostic tests to OBGYN clinics, managing relationships and developing market strategies.
Top Skills:
Healthcare SalesMolecular DiagnosticsNipt
Featured Jobs
Edtech • Software
The Senior Technical Support Analyst resolves complex customer issues regarding product functionality and system setup, mentors support staff, documents resolutions, and collaborates with teams to enhance customer experience.
Top Skills:
PcSaaSSoftware
Digital Media • Other • Software • Analytics
The Director of Customer Experience will optimize customer journeys and drive retention metrics while leading the Customer Success team in enhancing customer value and satisfaction.
Software
As an Early Engagement Specialist, you'll support new customers during onboarding, ensuring they successfully adapt to the platform through direct communication and problem-solving.
Information Technology
The Help Desk Specialist provides advanced troubleshooting support for user communities, addresses technical issues, manages help desk tickets, and ensures timely resolutions.
Top Skills:
Computer HardwareComputer SoftwareHelp Desk SystemsItilNetwork Systems
Yesterday
Legal Tech
The Customer Success Manager will manage 300-500 accounts, ensure customer retention, promote product value, and assist with escalations and training materials.
Top Skills:
AICloud TechnologyLegal Saas Services
Cloud • Marketing Tech • Real Estate • Software
Manage a high-volume book of small business customers to ensure renewals, address inquiries, and identify upsell opportunities while collaborating across teams.
Top Skills:
PlanhatSalesforce
Software
Manage 40-50 SMB/Mid-Market accounts, driving retention and growth through onboarding, consulting, and training while ensuring client needs are met.
Top Skills:
CRM
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Top remote Companies in Buffalo, NY Hiring Customer Success Roles
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