Top Remote Customer Success Jobs in Baltimore, MD

As a Customer Success Manager at PerformYard, you will establish lasting relationships with customers, support product implementation, lead training sessions, and advocate for customer needs within the organization. Your role is to ensure client satisfaction and drive product usage while achieving responsiveness and quality goals.

The Customer Success Engineer will engage with customers, addressing queries and guiding them through the implementation of cloud security products. Responsibilities include resolving issues, providing technical support, maintaining knowledge base resources, and collaborating with various teams to enhance customer experience and product features.

The Associate, Client Success will provide client services and onboarding for new clients/assets, ensuring they receive proper payments. Responsibilities include processing renewable energy project applications, assisting clients and partners with inquiries, and facilitating understanding of SRECTrade's services and systems.

The Client Director in the Salesforce Account Executive role will be responsible for driving sales through solution selling within the Salesforce partner ecosystem, developing account strategies, building relationships with clients, and ensuring successful project delivery. They will work closely with the sales teams at Salesforce to create and execute business plans, targeting key relationships in the CBS, TMT, and MAE sectors.

The Customer Support Representative will provide technical support and training to customers, manage support queues, maintain the customer knowledge base, advocate for customers, and implement scalable support processes. This is an opportunity to shape the support function in a growing startup.

As a PR Customer Success Lead, you will oversee a team of Campaign Managers, monitoring account health, driving customer renewals and expansions, collaborating with the product team, and ensuring the delivery of effective PR strategies for clients.

The Enterprise Customer Success Manager will manage complex enterprise accounts, ensuring user adoption and maximizing ROI from Dayshape’s software. Responsibilities include hosting customer meetings, strategizing account plans, providing training, and liaising with various stakeholders to improve product usage and customer satisfaction.