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Top Remote Customer Success Jobs in Austin, TX
The Customer Education Manager at Apollo.io will create engaging training content, host live onboarding webinars, and collaborate with various teams to enhance user education. This role emphasizes sales expertise, project management, and communication to help customers effectively utilize Apollo’s platform.
The Technical Support Engineer will provide functional support for Jama Software's products, assist customers with installations and migrations, collaborate on defect logging, create documentation, and analyze logs and support tickets. Proficient troubleshooting skills and effective customer communication are essential to ensure outstanding user experience.
The Senior Customer Success Engineer will guide customers through onboarding, resolve technical issues, collect feedback for product improvements, and maintain communication with accounts to ensure satisfaction. This role also involves developing tools for customer support and collaborating with various teams for seamless customer experience.
The Customer Success Representative will ensure the success of VotingWorks customers, particularly in New Hampshire, by providing technical support, training, and maintaining customer support systems. Responsibilities include account setup, election day support, and liaising with election officials.
The COBRA Account Manager at OneSource Virtual will oversee daily interactions and reporting for assigned customers, manage Open Enrollment projects, and handle escalations. The role involves analyzing data to communicate trends, fostering partnerships within the team, and ensuring seamless transitions for new business all while maintaining a focus on customer service.
The Graduate Customer Success Manager at Canonical will support customers by resolving ticket requests, onboarding new users, and improving documentation. The role focuses on ensuring customer satisfaction and success with Canonical's products, collaborating with sales and support teams to meet customer objectives, and engaging with various customer segments to identify risks and opportunities for improvement.
The Response Team Specialist assesses customer needs and explains the services offered by Home Instead. This position involves engaging with potential clients through phone, chat, and text, providing exceptional customer service, and achieving sales metrics by making 75-90 calls daily.
As a Client Success Manager at Procare HR, you will manage client relationships, provide HR data analysis, support stakeholders, and ensure client satisfaction with HR technology and services. You will own assigned accounts, maximizing the use of systems like UKG and Salesforce, while helping clients achieve their HR goals.
The Client Success Manager at Datavant will manage customer relationships, ensuring successful project delivery and retention. The role involves coordinating teams, tracking project progress, resolving issues, and preparing reports for clients. The ideal candidate has strong healthcare knowledge and excellent communication skills, focusing on customer satisfaction and success in project management.
The Document Specialist will manage document processing, perform claim reviews, ensure data accuracy, and collaborate with teams to monitor the flow of files. Responsibilities include identifying bugs, conducting data entry, and supporting overall document management procedures.
Top remote Companies in Austin, TX Hiring Customer Success Roles
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