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Top Remote Customer Success Jobs in Austin, TX
The Global Head of Scaled Customer Success at Ignition will develop and execute customer experience strategies, manage a pooled CSM team, and optimize processes across customer success and support functions. The role includes advocating for data-driven improvements, refining the customer journey, and mentoring the CX leadership team, while ensuring scalable operations in line with business growth goals.
The Client Development Manager will drive growth for the Legal Outsourcing function of the firm. Responsibilities include managing client acquisition strategies, developing marketing initiatives, conducting market research, and overseeing client outreach activities. Strong communication skills and experience in a client-facing role within relevant industries are essential.
The Contracts Specialist at SpecterOps will manage contracts throughout their lifecycle, ensuring compliance and effective negotiation. Responsibilities include reviewing contracts, maintaining documentation, facilitating communication between teams, preparing performance reports, and administering contracts in Salesforce. The role requires strong attention to detail, communication skills, and a collaborative spirit.
The Lead Generation Specialist at Dwolla will focus on outbound lead generation, identifying potential clients, qualifying leads, and managing the sales pipeline. Responsibilities include using tools like Salesforce and HubSpot for tracking, engaging in outreach, and collaborating with marketing and sales teams to drive revenue growth.
The Lead Training Specialist will develop and deliver comprehensive training programs, focusing on implementation and partner success within the automotive retail ecosystem. Responsibilities include creating training materials, evaluating training sessions, and coaching team members. The role requires collaboration with internal teams to ensure effective training on internal processes and tools, along with maintaining accurate training records.
The Lead Generation Specialist at Janea Systems will identify and nurture leads within the software engineering sector, manage CRM records, support sales teams, and analyze key metrics to improve lead generation strategies.
The Junior Global Logistics Specialist will support the Global Logistics Manager in coordinating shipments, troubleshooting discrepancies, maintaining vendor rates, and assisting with audits while communicating effectively in English and another language.
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The Billing Specialist at Constant Contact will handle customer billing inquiries, manage case queues, train new hires, and assist in resolving complex billing issues. They will also promote customer retention by identifying cancellation reasons and applying retention strategies, while collaborating across departments to enhance customer satisfaction.
The Implementation Specialist will work with project managers and business analysts to deliver solutions for manufacturing companies. Responsibilities include analyzing customer requirements, leading implementation workshops, troubleshooting, and providing excellent customer service.
As a Data Analyst on the Customer Support Team, you will analyze support data to provide insights, enhance user experience, and improve decision-making. You will track performance metrics, create reports, collaborate with cross-functional teams, and leverage technology for operational efficiency.
Top remote Companies in Austin, TX Hiring Customer Success Roles
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