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Top Remote Customer Success Jobs in Austin, TX
The Customer Support Specialist at ABC Legal Services will assist process servers by answering inquiries, resolving issues, overseeing case distribution, and monitoring performance. They will use the Skye application to ensure tasks are managed effectively and will collaborate with team members to improve processes.
As a Senior Enterprise Customer Success Manager, you will drive growth and ensure renewals for Muck Rack's enterprise customer segment, managing relationships with key stakeholders, overseeing the entire customer lifecycle, and leading contract negotiations to ensure customer satisfaction and retention.
The Implementation Specialist I is responsible for developing and implementing course content across various programs, collaborating with project teams to produce innovative materials. The role involves using proprietary and established software to maintain and format content, ensuring adherence to project guidelines while delivering support to meet service level agreements with clients.
The Client Success Manager will lead customer success strategies for healthcare SaaS clients, support product adoption, develop team growth, maintain client relationships, and establish performance metrics, operating initially as a solo contributor while collaborating with product and development teams.
As Vice President of Customer Experience, you will oversee customer onboarding, success, and support teams, developing strategies to enhance customer satisfaction and retention. You'll work with the senior leadership team to implement scalable customer experience solutions, leveraging feedback and data to drive results, and ensure exceptional service across partnerships.
As a Customer Relationship Specialist at Nutrafol, you will provide exceptional service to customers, manage inquiries and orders, collaborate with the Business Development Manager, and maintain accurate records using Salesforce. You will play a key role in onboarding partners and addressing customer needs to ensure satisfaction and operational efficiency.
As a Customer Relationship Specialist at Nutrafol, you will provide exceptional customer service by managing inquiries, onboarding partners, handling orders, and collaborating with the Business Development Manager to maximize customer satisfaction and operational efficiency.
The Customer Success Manager will onboard CockroachDB customers, ensuring they effectively utilize the database and achieve their business objectives. The role involves eliminating technical frictions, collaborating with sales, and developing customer relationships to enhance subscription growth and drive product adoption.
The Customer Support Specialist will provide frontline support to customers via chat and email, resolve inquiries, achieve productivity goals, escalate technical issues, and maintain a professional and friendly demeanor while collaborating with internal teams and documenting solutions.
The Implementation Specialist at Amino Health is responsible for managing customer onboarding by developing implementation plans, gathering requirements, and ensuring timely launches. This role requires collaboration with various teams, providing expert guidance, and improving processes for customer satisfaction.
The PLEX ERP Specialist will be responsible for developing and implementing finance processes, providing user support, documenting ERP system requirements, and conducting training. They will work on optimizing financial workflows and systems alignment while supporting ERP applications specific to the aerospace industry.
Top remote Companies in Austin, TX Hiring Customer Success Roles
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