Top Customer Success Jobs in Philadelphia, PA

The Sr. Customer Success Manager will oversee client engagements for multiple brands, focusing on marketing analytics and driving client satisfaction. Responsibilities include managing relationships, providing training, delivering performance reviews, and interpreting marketing data to offer optimization insights and budget recommendations.

As a Customer Success Manager at Agiloft, you will build relationships with Mid-Market customers, drive product engagement and renewal, and collaborate cross-functionally to ensure customer success. Responsibilities include proactive customer engagement, risk identification, usage monitoring, goal setting, and driving feature adoption while advocating for customer needs internally.

As an Associate Customer Success Manager at Parchment, you will be responsible for creating exceptional member experiences by managing and utilizing the eTranscript SAAS technology. You will work with a cross-functional team to achieve territory goals and renewal/expansion opportunities for accounts.

The Customer Success Engineer at Age of Learning provides technical support for key accounts, resolving complex issues while collaborating with internal teams to enhance customer satisfaction and streamline processes. Responsibilities include managing escalated JIRAs, advocating for support cases, and maintaining expertise in the product ecosystem to guide troubleshooting efforts.

The Sr. Enterprise Customer Success Manager will be responsible for managing relationships with assigned enterprise clients, ensuring customer satisfaction, retention, and growth. The role includes acting as a trusted advisor, monitoring service execution, identifying upsell opportunities, and collaborating closely with sales teams. The candidate will also interface with internal and external C-level executives.

As a Customer Success Outcome Manager, you will manage enterprise customer needs, ensuring successful implementation and adoption of Ping solutions. Responsibilities include collaborating with clients and internal teams, developing success plans, and tracking customer health to promote retention and loyalty.

As a Senior Customer Success Outcome Manager at Ping Identity, you will serve as the primary contact for large enterprise customers, ensuring their strategic business goals are met. You will collaborate with various internal teams to enhance the customer experience, develop success plans, present executive reviews, and provide insights into the customer's business and industry.

The Manager, Customer Success will lead a team of Customer Success Managers specializing in Information Protection (DLP). Responsibilities include engaging customers, collaborating with internal teams, managing escalations, reporting, and mentoring team members to ensure a high-quality customer experience and successful product adoption.

The Marketplace Specialist focuses on expanding Canibuild's marketplace presence in the US by driving sales, enhancing client satisfaction, optimizing marketplace services, and utilizing data analytics to inform strategies. Responsibilities include building client relationships, presenting strategies, and analyzing marketplace performance.

The Marketplace Specialist is responsible for expanding the marketplace presence in the US by driving new sales, enhancing customer satisfaction, and optimizing marketplace services in accordance with client needs and market trends. This role includes building client relationships, performing data analytics, and collaborating with internal teams for seamless product integration.

As a Customer Success Manager at Deepwatch, you will be the main point of contact for customers, focusing on relationship building and ensuring customer satisfaction and retention. You will work across teams to facilitate onboarding, monitor customer health, manage renewals and expansions, and communicate effectively with stakeholders to resolve issues and drive positive business outcomes.

The Customer Success Architect provides technical expertise for post-sales customer experiences, ensuring clients meet their objectives. Responsibilities include advising on best practices, capturing customer feedback, identifying new use cases for account growth, and supporting multiple roles within the company.

The Senior Customer Success Manager at FastSpring will manage enterprise client accounts, primarily in the gaming industry, ensuring customer satisfaction, retention, and account growth while collaborating with internal teams to deliver superior client experiences.

The Onboarding Analyst at HYROS is responsible for setting up clients' sales tracking systems efficiently, requiring skills in HTML, marketing software, and customer success. The role provides opportunities for growth in a company that focuses on long-term employee development and high-profile clients.

As a Trainer for Customer Success at brightwheel, you will be responsible for the training and onboarding of new customer-facing team members, ensuring they meet necessary metrics in their first 30 days. You will develop and revamp training materials, track performance, and collaborate with stakeholders to address ongoing learning needs, and use various training techniques and formats to facilitate effective learning.

The Senior Customer Success Manager will advocate for a portfolio of customers, ensuring their successful implementation and ongoing satisfaction with Zscaler's cloud security solutions. Responsibilities include conducting business reviews, cross-functional collaboration, and identifying expansion opportunities with Sales.

The Senior Customer Success Manager at Halo will manage enterprise clients, developing strategic relationships, driving customer engagement, and providing insights for product innovation. Responsibilities include onboarding, account health monitoring, risk management, and ensuring contract renewals. This role requires proactive problem-solving, excellent communication skills, and the ability to influence product development based on customer feedback.