Top Customer Success Jobs in Philadelphia, PA

The Marketplace Success Manager will onboard and support schools and substitute teachers, build strong customer relationships, gather feedback for marketplace improvement, and solve customer problems to ensure success in their markets.

The Customer Experience Manager will manage customer relationships, provide training on RCM processes, analyze business performance, and liaise with operations teams. Responsibilities include onboarding customers, managing communications and cases, and collaborating to improve processes. Must maintain professionalism in a fast-paced environment.

The Partner Success Manager at Pearl is responsible for managing relationships with integration partners post-sale. This role includes developing training content, conducting training sessions, resolving issues, gathering feedback, and optimizing API usage to enhance partner integration and minimize customer churn.

As a Technical Customer Success Manager, you will be the main contact for enterprise clients, helping them achieve their goals using the company's AI platform. You will gather technical requirements, maintain strong client relationships, monitor usage for upsell opportunities, and advocate for clients internally while providing regular updates to stakeholders.

The Technical Partner Success Manager helps partners maximize their investment in ConnectWise by developing operational plans, advising on product adoption, monitoring usage, and building strong relationships. This role involves collaboration with cross-functional teams and requires knowledge of business challenges and strategies to drive partner satisfaction and success.

As a Customer Success Manager, you will manage the client lifecycle for enterprise customers, build relationships, report performance insights, develop account plans, and drive portfolio growth while ensuring high customer satisfaction. Your role is crucial in delivering value and maintaining the company's mission of improving healthcare outcomes.