Top Customer Success Jobs in Philadelphia, PA

As a Senior Customer Success Engineer, you will build strong relationships with enterprise clients, guiding them through API strategies and service delivery to enhance product adoption and value realization. You'll engage customers, align on goals, and advocate for their needs while translating technical solutions into business value. Your role will include overseeing engagements and managing vital accounts to ensure customer success.

As a Customer Experience Manager, you'll drive customer success through the adoption and implementation of Maven AGI's generative AI solutions. You'll work with clients from Fortune 500 to startups, providing technical guidance, optimizing processes, and collaborating with cross-functional teams to enhance customer interactions and satisfaction.

The Client Success Expert role at INFUSE involves managing client relationships, ensuring successful delivery of solutions, and communicating initiatives. This position requires an empathetic understanding of client needs, handling requests, and assisting with administrative tasks.

The Client Success Associate at INFUSE is responsible for building strong client relationships, ensuring timely delivery of solutions, and facilitating effective communication with stakeholders. The role also involves assisting with client requests, administrative tasks, and identifying opportunities for growth.

As a Customer Success Manager, you will onboard new clients, conduct training sessions, provide ongoing support, manage client relationships, gather feedback, and collaborate across teams to enhance customer satisfaction using PreciTaste's AI solutions.

The Customer Experience Manager at Brightree will build strong customer relationships, oversee onboarding, manage communication and performance analysis between customers and teams, and ensure adherence to internal processes. This role requires a high level of professionalism, problem-solving skills, and excellent communication abilities while working in a fast-paced environment.

As a Customer Success Manager at Marigold, you'll manage an enterprise portfolio, focusing on customer retention, satisfaction, and growth. You will engage directly with customers to understand their needs, advocate for product enhancements, and drive adoption of Marigold solutions while leading strategic reviews and training sessions.

As a Customer Success Manager, you will enhance customer satisfaction and product adoption by serving as the primary contact for technical issues, providing training, advocating for customer needs, and collaborating with internal teams.

As a Customer Success Manager, you will manage an enterprise portfolio, ensuring customer retention, satisfaction, and growth. You'll be the main contact for customer relationships, conducting strategic reviews, and providing consultative support while advocating for customer needs internally. Strong communication and organizational skills are essential to navigate complex challenges and establish trusted partnerships.

The Client Success Assistant will support the team with tasks such as managing calendars, tracking deliverables, conducting research, and facilitating communication among team members. They will also prepare reports and format information for communication both internally and externally.

The Enterprise Customer Success Manager will build and maintain relationships with top clients in the senior living sector, ensuring satisfaction and growth. Responsibilities include managing client experiences post-implementation, driving retention and expansion, monitoring account health, conducting QBRs, and advocating for clients' needs internally. The role requires a strong communicator and relationship builder with a focus on delivering measurable value to customers.

As a Customer Success Manager at PerformYard, you will establish lasting relationships with customers, support product implementation, lead training sessions, and advocate for customer needs within the organization. Your role is to ensure client satisfaction and drive product usage while achieving responsiveness and quality goals.

As a Customer Success Manager at Transfr, you will enhance customer satisfaction and retention by driving product adoption, managing customer relationships, and utilizing data analytics to track usage and health. You will work closely with customers to ensure effective implementation, gather feedback for product improvement, and develop self-service resources while maintaining high renewal rates.

The VP of Client Success will oversee relationships with partners, manage account performance and metrics, identify revenue growth opportunities, and collaborate with teams to enhance client engagement. They will also handle problem-solving for complex client issues and conduct market research to inform partnership management strategies.

The Associate Customer Success Manager will drive product adoption, assist customers through their lifecycle, and help ensure customer satisfaction and retention. Responsibilities include monitoring customer engagement, facilitating renewals, and implementing customer onboarding processes. The role requires effective communication with clients and internal teams.

The Client Success Associate is responsible for building and maintaining strong client relationships, ensuring timely delivery of solutions, communicating progress, growing opportunities, assisting with client requests, and performing administrative tasks. This role emphasizes client satisfaction and professional growth in a dynamic environment.

The Customer Success Engineer will engage with customers, addressing queries and guiding them through the implementation of cloud security products. Responsibilities include resolving issues, providing technical support, maintaining knowledge base resources, and collaborating with various teams to enhance customer experience and product features.