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Top Customer Success Jobs in Philadelphia, PA
Digital Media • Other • Software • Analytics
The Manager, Customer Success at Chartbeat will lead a team of Customer Success Managers, focusing on account management and customer retention. This role requires strategic planning and the ability to cultivate executive relationships with key stakeholders, manage customer renewals, and identify upsell opportunities while ensuring excellent customer service and team management.
Retail • Sales • Energy
The Customer Success Manager will ensure clients have a smooth experience with Enerex's software by guiding onboarding, delivering training sessions, creating documentation, offering customer support, and managing client relationships. They will collaborate with cross-functional teams to advocate for client needs and gather feedback.
Healthtech
As a Customer Success Representative, you will provide ongoing support and training to clients, ensuring their satisfaction with the company's products and services. You'll manage customer relationships, identify issues, and collaborate with teams to enhance customer experience.
Information Technology
The Customer Success Manager will be responsible for managing strategic customer accounts, facilitating platform training and onboarding, assisting in campaign planning, and monitoring performance to drive revenue and adoption of Spaceback's platform. The role involves customer engagement through inquiries, creative recommendations, performance reporting, and cross-functional collaboration.
Edtech
The Customer Success Specialist will support the CSM team by assisting with data management, onboarding new customers, preparing renewal quotes, and resolving customer issues, while focusing on relationship building and maintaining high customer satisfaction.
Top Skills:
SalesforceTableau
Software
The Director of Customer Success will lead the Merchant Services team by defining strategic vision for customer success, retention, and growth. This role involves overseeing relationship management for high-value accounts, developing success programs, and collaborating with executive leadership to align initiatives with company objectives, all while leveraging expertise in the payments industry.
Information Technology • Security • Software
The Customer Success Manager will manage a portfolio of small accounts, ensuring customer engagement and success with Virtru’s data protection products. Responsibilities include onboarding, training customers, managing renewals, analyzing usage, and refining success processes. Strong technical communication skills are crucial to facilitate interactions with both technical and non-technical users.
Top Skills:
Data PrivacyData ProtectionEnd-To-End Encryption
Software
As an Enterprise Customer Success Manager, you will manage the customer journey for enterprise accounts, focusing on onboarding, training, engagement, and renewals. You will collaborate with teams to ensure customers maximize value from SeekOut's platform, leveraging your knowledge in recruiting and HR technology to solve user challenges and enhance the customer experience.
Security • Cybersecurity
As a Customer Success Manager, you will drive customer adoption, measure success, and build long-lasting relationships with clients, particularly with senior executives. You will be responsible for educating customers on product features, ensuring customer satisfaction, and collaborating internally to address customer needs and de-escalate issues. Your role will aim at maximizing customer value and retention while advocating for enhancements based on customer feedback.
Fintech • Financial Services
The RVP, Customer Success is responsible for launching new clients, driving customer retention, loyalty, and growth, while managing accounts, overseeing client support, conducting business reviews, and identifying product improvements to enhance customer experience.
Top Skills:
ExcelGoogle SuiteMicrosoft Office SuitePowerPoint
Software
As a Senior Customer Success Manager, you will manage customer relationships for Bridgeway's SaaS platforms, ensuring satisfaction and retention. You will collaborate with various teams, document customer success strategies, lead business reviews, identify upsell opportunities, and act as a point of escalation for customer issues.
Top Skills:
SaaS
AdTech • eCommerce
As a Client Success Expert at INFUSE, you'll build and maintain client relationships, ensure timely solution delivery, communicate initiative progress, identify growth opportunities, and assist with administrative tasks. Your role is pivotal in enhancing client satisfaction and contributing to overall company success in a dynamic environment.
Software
As a Customer Success Engagement Manager, you will pitch and implement Zinier’s Field Service Platforms to enterprise customers. Your role involves managing projects, understanding customer needs, and presenting solutions that drive business value. You will collaborate with various stakeholders to ensure timely project delivery and evaluate complex problems to create implementable solutions.
Top Skills:
(None)
AdTech • eCommerce
As a Client Success Expert at INFUSE, you will build and maintain client relationships, ensure successful delivery of solutions, communicate project progress to stakeholders, identify growth opportunities, and manage administrative tasks like data entry and scheduling. You will be integral in addressing client needs and enhancing their overall experience.
AdTech • eCommerce
As a Client Success Expert, you will build and maintain strong client relationships, ensuring timely delivery of solutions and clear communication of initiatives. You will also manage challenges, assist with operational tasks, and collaborate with sales teams to drive growth.
AdTech • eCommerce
As a Client Success Expert at INFUSE, you will build and maintain client relationships, ensure timely solution delivery, and communicate progress to stakeholders. You'll also identify growth opportunities and assist with a variety of administrative tasks, all while addressing client needs with empathy and attention to detail.
AdTech • eCommerce
As a Client Success Associate at INFUSE, you'll build and maintain strong relationships with clients, ensure successful delivery of solutions, manage communication for initiatives, identify growth opportunities, handle client requests, and assist with various administrative tasks. The role emphasizes client satisfaction and offers a dynamic work environment.
Blockchain
The Customer Success Manager at Toku is responsible for developing and maintaining relationships with customers, ensuring payroll accuracy, and resolving payroll-related inquiries. The role involves onboarding clients, troubleshooting payroll discrepancies, and collaborating with internal teams to enhance customer satisfaction.
AdTech • eCommerce
The Client Success Associate will focus on building strong client relationships, ensuring the delivery of solutions based on client needs, communicating project progress, identifying growth opportunities, handling client requests, and managing administrative tasks such as data entry and scheduling.
AdTech • eCommerce
The Client Success Associate at INFUSE will build strong relationships with clients and ensure the timely delivery of services. They will communicate progress on initiatives, collaborate with sales teams to identify growth opportunities, handle client requests, and assist with administrative tasks to support client success.
AdTech • eCommerce
As a Client Success Expert at INFUSE, you will build and maintain strong client relationships, ensure the timely delivery of solutions, and manage client communications and challenges. The role also involves collaborating with sales teams and assisting with administrative tasks.
AdTech • eCommerce
As a Client Success Expert at INFUSE, you will build and maintain client relationships, ensure timely delivery of solutions, communicate initiative progress, identify growth opportunities, and assist with client requests. The role involves a mix of client engagement, problem-solving, and administrative tasks in a dynamic environment.
AdTech • eCommerce
The Client Success Associate role at INFUSE focuses on building strong client relationships, ensuring timely delivery of solutions, and managing client requests. The position involves communication with stakeholders, collaborating with sales teams, and handling administrative tasks, all while contributing to client satisfaction and company success.
AdTech • eCommerce
The Client Success Associate will focus on building and maintaining strong client relationships, ensuring timely delivery of solutions, and managing client communications. This role also involves collaborating with sales teams, assisting in issue resolutions, and performing various administrative tasks to support client success.
AdTech • eCommerce
The Client Success Representative will build and maintain strong client relationships, ensuring successful delivery of solutions. Responsibilities include communicating project updates, identifying growth opportunities, managing client requests, and performing various administrative tasks.
Top Companies in Philadelphia, PA Hiring Customer Success Roles
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