Top Customer Success Jobs in Philadelphia, PA

As a Customer Success Manager at Amplemarket, you will manage customer accounts, ensuring successful onboarding and ongoing satisfaction. You will track key metrics, identify expansion opportunities, and advocate for the customer’s needs within the company to enhance their experience with our AI-powered sales platform.

As a Client Success Manager, you will engage with clients as a subject matter expert, manage the renewal process, provide solutions-based guidance, support sales efforts through various tasks, and ensure client relationship success while collaborating with the sales team.

The Customer Success Manager at Connectly.ai is responsible for building strong client relationships, providing product training, collaborating with internal teams, analyzing market trends, and maintaining detailed records of client interactions.

The Customer Success Manager at DuploCloud is responsible for driving customer onboarding and ensuring their successful adoption of the company's solutions. This role involves managing project timelines, maintaining customer success plans, and collaborating internally to facilitate implementation. A strong technical background in cloud services and infrastructure, along with project management skills, is essential for enhancing customer experience and product adoption.

As a Bookkeeper at doola, you'll provide bookkeeping services and ensure a smooth onboarding for clients. Responsibilities include recording transactions, preparing financial statements, managing accounts, and identifying process improvements, all while communicating effectively with clients.

The Customer Success Manager oversees multiple medium to large accounts, ensuring their success and satisfaction. They act as a trusted advisor, manage renewals, upsell opportunities, and facilitate communication between customers and internal teams. Responsibilities also include gathering customer feedback, mentoring junior managers, and developing strategic account plans.

The role involves building and maintaining strong client relationships, ensuring timely delivery of solutions, communicating progress of initiatives, identifying growth opportunities, handling client requests, and providing administrative support. The position focuses on delivering exceptional client experiences in a dynamic environment.

The role involves enhancing client relationships, ensuring timely delivery of solutions, communicating initiatives, identifying growth opportunities, and managing administrative tasks. It requires strong communication skills and the ability to address client needs effectively.

The Senior Customer Success Manager leads client onboarding and serves as a primary contact, ensuring successful adoption of DISCO products. This role involves strategic account management, identifying-upsell opportunities, and collaborating with internal teams to meet client goals and enhance overall satisfaction and retention.

As a Client Success Manager at StackAdapt, you will provide primary support for self-serve clients regarding the StackAdapt advertising platform, focusing on campaign success and client retention. Responsibilities include resolving technical issues, analyzing data for insights, collaborating with sales and internal teams, and creating support documentation.

The Customer Success Engineer at WordPress VIP ensures technical success for customers using the platform by providing technical support, architectural consulting, and addressing complex problems. This role involves interacting with customers through tickets and calls, promoting platform knowledge, and ensuring expedient support.

The Director of Enterprise Customer Success will lead a global team focused on strategic planning and execution for customer success in various regions. Responsibilities include enhancing customer experiences, driving product adoption, mitigating churn, cultivating collaboration across teams, and leading initiatives for continuous improvement. The director will also manage performance tracking, oversee onboarding, and ensure high levels of customer satisfaction and retention.

The Lead Customer Success Manager will manage strategic customer accounts, develop success plans, educate clients on product features, and work with internal teams to ensure customer satisfaction and drive growth. The role requires leading customer engagements, analyzing customer behavior, and providing feedback for product improvements.

The Customer Success Manager at Informed K12 will lead the implementation of software solutions for school districts, manage client relationships, drive project management, and ensure strategic outcomes that align with client objectives. This role involves acting as a liaison between clients and product teams and requires strong relationship-building and strategic thinking skills.

As a Client Success Manager, you will manage mid-market client accounts, build relationships, lead growth opportunities, and deliver customer-centric solutions while providing regular reporting on plan performance and service results.

The Customer Success Manager will manage enterprise customer relationships, driving marketing strategies and advising on best practices. They will forecast revenue, develop success plans, and communicate effectively with customers to ensure satisfaction and expand product usage.

The Client Success Manager will ensure client success by understanding client needs and aligning services with their business objectives. Responsibilities include account management, quality assurance, service optimization, upselling, client communication, and performance reporting.