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Top Customer Success Jobs in Philadelphia, PA

13 Days Ago
Remote
Philadelphia, PA
Entry level
Entry level
AdTech • eCommerce
As a Client Success Representative, you will build and maintain client relationships, ensure timely delivery of solutions, communicate progress with stakeholders, grow opportunities collaboratively with sales, address client challenges, and assist with various administrative tasks.
13 Days Ago
Remote
Philadelphia, PA
Entry level
Entry level
AdTech • eCommerce
The Client Success Representative is responsible for building and maintaining client relationships, ensuring timely delivery of solutions, and managing client requests. This role involves strong communication and interpersonal skills as well as attention to detail to handle various tasks effectively in a dynamic environment.
13 Days Ago
Remote
Philadelphia, PA
Entry level
Entry level
AdTech • eCommerce
The Client Success Representative is responsible for building and maintaining strong client relationships, ensuring timely delivery of solutions, communicating progress to stakeholders, identifying growth opportunities, and assisting with administrative tasks like data entry and managing schedules.
13 Days Ago
Remote
Philadelphia, PA
Entry level
Entry level
AdTech • eCommerce
The Client Success Representative role involves building strong client relationships, ensuring timely delivery of solutions, and communicating project progress with stakeholders. Key responsibilities include identifying growth opportunities, assisting with client requests, and managing various administrative tasks for client success.
13 Days Ago
Remote
Philadelphia, PA
Entry level
Entry level
AdTech • eCommerce
As a Client Success Representative at INFUSE, you will build and maintain strong client relationships, ensure timely delivery of solutions, communicate initiatives, and collaborate with sales teams. You will address client requests and perform various administrative tasks to enhance client experiences and satisfaction.
13 Days Ago
Remote
Philadelphia, PA
Entry level
Entry level
AdTech • eCommerce
The Client Success Representative is responsible for managing client relationships, ensuring timely delivery of solutions, communicating with stakeholders, collaborating with sales for growth, and assisting with administrative tasks. This role requires strong communication skills and an empathetic understanding of client needs.
13 Days Ago
Remote
Philadelphia, PA
Entry level
Entry level
AdTech • eCommerce
As a Client Success Representative at INFUSE, you'll build and maintain strong relationships with clients, ensuring their needs are met. You'll manage the delivery of solutions, update stakeholders on initiatives, and assist with client requests. This role involves multitasking in a fast-paced environment and offers the opportunity to grow professionally.
10 Days Ago
Remote
Philadelphia, PA
112K-140K Annually
Senior level
112K-140K Annually
Senior level
Artificial Intelligence • Marketing Tech • Mobile • Software
The Senior Enablement Partner will lead enablement programs for Strategic and Enterprise Customer Success teams, focusing on onboarding and ongoing training, developing enablement content, and measuring program effectiveness to drive customer outcomes and revenue success.
13 Days Ago
Remote
Philadelphia, PA
Entry level
Entry level
AdTech • eCommerce
As a Client Success Representative at INFUSE, you will build and maintain strong client relationships, ensure timely delivery of solutions, communicate initiatives to stakeholders, identify growth opportunities, and assist with client requests and administrative tasks.
13 Days Ago
Remote
Philadelphia, PA
Entry level
Entry level
AdTech • eCommerce
As a Client Success Representative at INFUSE, you will build and maintain relationships with clients, ensure successful solution delivery, communicate progress to stakeholders, identify growth opportunities, handle client requests, and assist with various administrative tasks.
13 Days Ago
Remote
Philadelphia, PA
Entry level
Entry level
AdTech • eCommerce
As a Client Success Representative at INFUSE, you will build and maintain strong client relationships, ensure timely solution delivery, communicate progress with stakeholders, identify growth opportunities, and assist with client requests while managing administrative tasks.
10 Days Ago
Remote
Philadelphia, PA
116K-165K Annually
Senior level
116K-165K Annually
Senior level
Cloud • Information Technology • Security • Software • Cybersecurity
The Senior Customer Success Manager will advocate for customer needs, ensure efficient deployments, conduct business reviews, and collaborate with Sales for expansion opportunities. They will manage a book of customers and work across teams to meet business objectives.
Top Skills: Cloud ServicesNetworkingSecurity
13 Days Ago
Remote
Philadelphia, PA
Entry level
Entry level
AdTech • eCommerce
As a Client Success Representative at INFUSE, you will build and maintain strong client relationships, ensure timely delivery of solutions, communicate progress to stakeholders, and assist with client requests and administrative tasks. Your goal is to enhance client satisfaction and support the company's growth through collaboration with the sales team.
14 Days Ago
Remote
Philadelphia, PA
Senior level
Senior level
Healthtech
The Client Success Executive at Arine is responsible for managing client relationships, ensuring they achieve their goals with the company's healthcare technology platform. This includes overseeing client onboarding, operational metrics, and collaborating with internal teams to enhance services based on client feedback and needs.
11 Days Ago
Remote
Philadelphia, PA
Entry level
Entry level
Information Technology • Internet of Things
As a Customer Success Manager, you'll act as the primary contact for clients, ensuring they understand and utilize Insider’s technology effectively. You’ll build key relationships, monitor customer adoption, and provide strategic feedback on market trends. Overall, your role will focus on enhancing customer satisfaction and aligning product offerings with client needs.
13 Days Ago
Remote
Philadelphia, PA
Entry level
Entry level
AdTech • eCommerce
As a Client Success Representative at INFUSE, you will build and maintain strong client relationships, ensure timely solution delivery, communicate progress, identify growth opportunities, and assist with administrative tasks in a dynamic environment.
14 Days Ago
Remote
Philadelphia, PA
75K-110K Annually
Entry level
75K-110K Annually
Entry level
Healthtech
The Client Success Executive will manage client relationships at Altera, ensuring client satisfaction and success by aligning organizational strategies, reviewing objectives, and tracking performance metrics. Responsibilities include strategic planning, identifying opportunities for value, and resolving client issues while promoting improvements and client adherence to best practices.
2 Days Ago
Philadelphia, PA
50K Annually
Entry level
50K Annually
Entry level
Healthtech • Other • Software
As a Customer Success Representative, you will support users in navigating TherapyNotes software, address support requests, and maintain customer support documentation in a fast-paced environment. The role includes providing training and assistance to behavioral health professionals to enhance their use of the software.
15 Days Ago
Remote
Philadelphia, PA
Mid level
Mid level
Information Technology • Consulting
The EDI On-boarding Customer Success Manager will oversee the onboarding process for customers, utilizing EDI solutions, ensuring effective integration and communication with customers throughout the process. Responsibilities include managing project timelines, providing training, and acting as a customer advocate, while collaborating with various internal teams to enhance customer experience.
Top Skills: Edi
12 Days Ago
Remote
Philadelphia, PA
80K-100K Annually
Senior level
80K-100K Annually
Senior level
Information Technology • Software
The Customer Success Manager will enhance customer retention and engagement by developing loyalty strategies, upselling, and serving as the voice of the customer. This role involves collaborating with sales and marketing teams, analyzing key metrics, and ensuring customers achieve success with the product, thereby contributing to long-term revenue growth.
11 Days Ago
Remote
Philadelphia, PA
Senior level
Senior level
Software
The Customer Success Manager at Alloy Automation will oversee the end-to-end customer experience, focusing on onboarding, technical education, and long-term growth strategies. The role involves coordinating with revenue and product teams, solving technical issues, and fostering a feedback loop to enhance the platform's future development.
11 Days Ago
Remote
Philadelphia, PA
70K-80K Annually
Mid level
70K-80K Annually
Mid level
Software
As a Customer Success Manager at EverCommerce, you will build relationships with key customers, educate them on software and payment solutions, and drive adoption. Your role involves managing accounts, identifying sales opportunities, upselling features, and leveraging relationships to improve customer experiences and drive revenue.
Top Skills: Excel
13 Days Ago
Remote
Philadelphia, PA
Senior level
Senior level
Logistics • Software
The Customer Success Manager will focus on enhancing the customer experience and reducing churn by meeting revenue targets, managing team deliverables, and developing strong relationships with clients. Responsibilities include leading technical support, coordinating EDI mapping and system configurations, and mentoring team members. The role demands strategic client communication and fulfilling operational requirements to drive growth.
Senior level
Other
As a Senior Customer Success Manager at Solsten, you will act as a trusted advisor, managing your own book of business and enhancing the customer experience. You will build relationships with key stakeholders, advocate for customer needs, and oversee customer health metrics such as upsell and renewal rates. Your role will involve improving customer onboarding and engagement while integrating feedback into product development.
14 Days Ago
Remote
Philadelphia, PA
100K-120K Annually
Senior level
100K-120K Annually
Senior level
Software
As a Customer Success Manager at Versapay, you will manage customer relationships, ensuring successful onboarding and long-term adoption. You'll develop strategic account plans to drive growth and retention while advocating for customer needs with internal teams. The role requires resolving customer issues and proposing improvements to the overall customer experience.
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