As an Operations Analyst at Yext, you will assist with client initiatives including onboarding, product launches, data integration, and platform configuration. You will analyze data sets, manage client requests, and ensure the delivery of services meets customer requirements while contributing feedback to the team.

As an Associate Publisher Operations Analyst, you will troubleshoot technical issues across a network of publishers, advocate for clients, manage multiple requests, and contribute to process documentation. You will need to collaborate with various teams and maintain high client satisfaction through excellent communication and problem-solving skills.

Oversee a team within key lines of business, act as a product expert and project manager, manage team capacity and resources, provide feedback and mentorship, design and report on KPIs, collaborate with stakeholders, monitor project risks, lead project management and consulting services for complex customers, assist with recruiting and training efforts.