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Top Customer Success Jobs in Omaha, NE
AdTech • Artificial Intelligence • Marketing Tech • Software • Big Data Analytics • Automation • Data Privacy
The Technical Support Engineer will provide exceptional customer support by troubleshooting technical issues related to JavaScript, APIs, and digital marketing tools. This involves guiding clients on product implementation, resolving complex problems, and ensuring customers maximize their use of Tealium's services. The role requires a strong technical background and exceptional communication skills to deliver tailored solutions and enhance customer satisfaction.
Top Skills:
Adobe AnalyticsAPIsAudiencestreamBrowser Developer ToolsDataaccessEventstreamGoogle AdsJavaScriptProxy ToolsSalesforceSQLTealium Iq
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
The Vice President of Customer Support at Genesys is responsible for leading global customer support operations, enhancing customer experiences, and implementing AI-driven automation. This strategic role involves optimizing processes, driving operational excellence, and fostering a high-performing support team while collaborating across multiple departments to improve customer satisfaction.
Top Skills:
Ai AutomationAi-Driven Customer Support SolutionsAWSAzureCloud InfrastructureCloud-Based SaasCrm PlatformsFreshdeskGCPIncident ManagementMulti-Region OperationsPredictive AnalyticsSalesforce Service CloudServicenowSla EnforcementZendesk
Software
As a Success Engagement Manager, you will drive student success through outreach, personalized coaching, and strategic initiatives. Your role includes managing SMS communication, delivering video coaching, and supporting admissions outreach to enhance student engagement and progress. Collaboration with cross-functional teams to improve workflows and outcomes while maintaining a strong focus on student satisfaction and business objectives is essential.
Top Skills:
Crm ToolsData VisualizationSalesforceSms CommunicationStudent SuccessSynchronous CoachingTableau
Featured Jobs
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Insurance • Financial Services
The Auto Claims Representative is responsible for evaluating and resolving first and third-party auto claims, conducting investigations, negotiating claims, handling damages, and ensuring compliance with best practices. Excellent customer service and communication skills are essential.
Top Skills:
Auto Claims AdjustingComputer SkillsCustomer ServiceInvestigationOrganizationTime ManagementVerbal CommunicationWritten Communication
Other
The Mortgage Customer Outreach Specialist collects payments from borrowers in early stages of mortgage delinquency. Responsibilities include initiating contact, assessing repayment abilities, handling inbound calls, ensuring compliance with regulations, and resolving account issues. The role requires effective communication and customer service skills.
Top Skills:
CollectionsComplianceSpreadsheet SoftwareWord Processing
Edtech • Kids + Family • Software
As a Customer Engagement Specialist at Paper, you will promote brand awareness and facilitate engaging educational sessions to drive student adoption across district communities. You will train teachers on Paper's platform, build relationships with key stakeholders, and support grassroots teacher education initiatives.
Top Skills:
Communication SkillsCustomer EngagementK-12 Education KnowledgeSocial Media ManagementWorkshop Facilitation
Fintech • Consulting
The Customer Success Manager will enhance customer relationships and drive product adoption by understanding customer needs, identifying upsell opportunities, and ensuring customers achieve their goals with the software. Responsibilities include providing excellent customer experience, creating strategic success plans, documenting best practices, and collaborating with internal teams to prevent churn.
Top Skills:
Customer Success PlatformMicrosoft Office SuiteOutreachSalesforceSalesloft
Information Technology • Software
The Associate Support Engineer will provide remote support for SAP applications, focusing on SAP Cloud Platform Integration (CPI) and Payroll. Responsibilities include incident management, system maintenance, enhancements, user acceptance testing, and ensuring compliance with IT processes. The role requires exceptional communication skills and collaboration with clients to troubleshoot and resolve issues effectively.
Top Skills:
AbapHTTPIdocJavaJdbcRestSap CpiSap PayrollSap PiSap PoSftpSoapXslt
Information Technology • Software
The Customer Success Manager for Finance and Accounting Services ensures customers achieve desired outcomes with OSV services, drives service adoption, manages retention, and builds strong relationships with customers. This role involves developing success plans, addressing customer challenges, and promoting two-way communication to enhance overall satisfaction and value from services.
Top Skills:
AccountingCustomer Relationship ManagementFinanceWorkday
Big Data • Cloud • Marketing Tech • Social Impact • Software
The Technical Support Engineer will provide technical guidance and troubleshooting to clients, managing a ticket queue and working collaboratively with the Global Customer Support team. The role involves resolving technical challenges, facilitating improvements for stakeholders, and delivering excellent customer service in a hybrid work environment.
Top Skills:
Advertising TechnologyMarketing ServicesSaas SupportSoftware TechnologySQL
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Top Companies in Omaha, NE Hiring Customer Success Roles
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