Top Customer Success Jobs in Omaha, NE

The Scientist in Field Applications will provide customer support on NGS library preparation, conduct training, handle inquiries, and assist with technical issues, requiring significant interaction with customers primarily in North America.

The Sr. Desktop Support Representative troubleshoots application, network, and hardware problems, communicates and supports users with applications-related issues, triages critical IT issues, and works with development teams to track and resolve software bugs. They also manage alerts and document common problems and solutions.

The internship offers hands-on experience in various operational roles within resort management, including housekeeping, food and beverage, safety and security, front office duties, and recreational activities. Interns collaborate across departments and participate in training and networking with company leaders, aiming to prepare for future career opportunities.

The Field Support Engineer II is responsible for the installation, repair, and maintenance of ZEISS Surgical Microscopes in a designated area. This role involves diagnosing issues, maintaining spare parts inventory, and ensuring customer satisfaction through effective communication and professionalism. The engineer will also document service activities and support the promotion of service agreements, requiring travel throughout the week.

As an onboarding analyst at HYROS, you will assist VIP clients in setting up their sales tracking systems efficiently. You'll leverage your technical skills, especially in marketing software and problem-solving, to ensure a smooth onboarding experience. Strong attention to detail and excellent communication skills are essential in this role.

The Client Success Manager at Sharecare will manage client relationships, ensuring satisfaction and retention, while identifying upsell opportunities. Responsibilities include tracking financial standings, managing projects, and collaborating with internal teams. This role requires strong communication skills and a focus on strategic planning to enhance client experiences and drive growth.

The Premier Support Manager oversees technical interactions among Support, Engineering, and Product teams to ensure a cohesive support experience for customers. Responsibilities include managing customer relationships, communicating statuses of escalated issues, running review meetings, and delivering technical best practices and support processes.