Top Customer Success Jobs in Omaha, NE

The Client Engagement Manager at TalentNeuron is responsible for managing a portfolio of accounts, nurturing client relationships, and ensuring customer satisfaction by implementing effective engagement strategies. The role involves collaborating with executive-level stakeholders, coordinating account plans, and driving product adoption.

As an Implementation Specialist at SpryPoint, you will work with utility companies to implement software solutions, conduct gap analyses, configure software, assist in data conversions, train end users, and provide ongoing support during and post-implementation.

The Implementation Specialist will facilitate the onboarding of clients to the FinQuery application, ensuring timely project management, coordinating with various internal teams, and maintaining clear communication with clients to foster satisfaction and adoption of the software.

The Customer Success Manager at Raptor Maps will oversee enterprise account management, drive customer adoption of solar solutions, implement retention strategies, and enhance relationships with leading renewable energy firms. Responsibilities include onboarding, conducting analyses, and communicating effectively with diverse stakeholders while collaborating cross-functionally with other teams.

The Patient Engagement Specialist serves as the first point of contact for patients and caregivers, facilitating their engagement and onboarding experience with Rippl. Responsibilities include scheduling appointments, managing patient information, and ensuring a smooth transition to care, while providing exceptional customer service to seniors and their families.

The IVR Audio and Localization Specialist will manage multilingual audio IVR prompts, oversee QA and editing processes, coordinate with voice talent and localization vendors, and assist in IVR dialogue design and localization. This role requires strong communication skills and attention to detail.

The Associate Customer Support Representative provides assistance to customers by responding to inquiries via Zendesk, educating them on privacy best practices, documenting cases, resolving issues, and partnering with internal teams to improve customer service. This role requires strong communication skills and a problem-solving mindset while adapting to a dynamic work environment.