Top Customer Success Jobs in New York City, NY
The Client Partner at Appinio will strategically lead key accounts, develop innovative insight plans, build a sales pipeline, and drive growth strategies in the US market. This role involves managing client relationships and expanding Appinio's presence in the market research industry through strong networking and thought leadership.
This role involves managing critical bank partnerships, driving initiatives, and onboarding partners through the implementation process. The Customer Success Manager will analyze partner needs, execute deals, and ensure client strategy success through collaboration with internal teams.
As a Customer Experience Manager, you will oversee customer relationships, facilitate meetings, gather feedback for service enhancements, and ensure client satisfaction. You will promote the Abacus brand and provide training on the platform, while identifying opportunities for service upselling and documenting customer data.
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The Knowledge Management Senior Specialist will manage the client disclosability process, develop business-centric Hub Sites on SharePoint, contribute to leveraging new technologies like Generative AI, process BIC requests, curate high-quality content, and train new MDs/PMDs on KM tools.
The Client Partner for Mid-Market is responsible for acquiring new clients and building relationships with mobile app developers. This role focuses on educating clients about leveraging Reddit's advertising tools to meet their business goals, creating business plans, and collaborating with cross-functional teams for effective client engagement and feedback.
The Client Compliance Coordinator is responsible for supporting the client compliance process, ensuring accurate rate submissions, maintaining records, and facilitating communication between internal teams and partners. The role involves overseeing the integrity of master files in 3E, assisting with new client matters, and resolving billing issues within the firm’s eBilling system.
The Speaker Booking Specialist will research, contact, and secure editorial speakers for events, track progress towards booking goals, pitch speakers, and manage preparation processes. Strong communication skills and a passion for engaging with potential speakers are required.
The Logistics Client Support Representative will assist clients by creating customer profiles, providing quotes, and ensuring smooth freight movement through coordination and communication. Responsibilities include daily customer communication and handling special requests to enhance customer relationships and satisfaction.
The Customer Engineer will empower large-scale clients by resolving technical issues related to platform integrations, API usage, and data management. Responsibilities include onboarding new clients, providing technical training, and creating documentation to enhance platform usage and efficiency.
The Customer Success Manager at Lightricks will lead customer onboarding and relationship management, providing support and training to ensure effective use of the LTX Studio platform. The role focuses on maximizing customer satisfaction, retention, and advocacy, while developing success metrics and strategies, proactively resolving issues, and creatively engaging customers to achieve their business goals.
Top Companies in New York City, NY Hiring Customer Success Roles
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