Top Customer Success Jobs in New York City, NY
The Client Relations Coordinator supports the Client Relations team in managing client communications, coordinating sales conferences, and organizing seasonal processes and marketing materials. This role involves collaborating with publishers and sales reps to ensure timely deliveries and effective client service in the publishing industry.
The Customer Success Manager will build strong customer relationships, drive the adoption of LiveRamp solutions, address customer challenges, manage renewal processes, and identify upsell opportunities. Additionally, the role involves collaborating with technology partners and providing training to enhance product utilization and mutual revenue growth.
As a Customer Experience Lead, you'll enhance customer engagement, provide support via email, chat, and phone, analyze feedback for improvements, and maintain accurate customer records. You will also identify process improvements and adapt to changing customer needs while ensuring customer satisfaction.
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The Client Strategy Associate will support the Brand Success team by managing brand accounts, facilitating external meetings, maintaining account data, and collaborating on project timelines. They will help ensure brand retention and optimize the client experience on the platform.
As a VP, Client Partner at Inizio Evoke, you will lead the Account Management department, ensuring exceptional service delivery to clients. You will focus on client and campaign strategy, financial management, and mentoring junior team members while managing relationships and executing client deliverables.
As a Software Solutions Specialist, you'll be responsible for delivering business value by implementing and supporting financial applications, collaborating with various teams, and working as part of an agile squad. You'll focus on front-end, mid-tier integration, and backend functionality in a fast-paced environment, supporting multiple domains within the Markets business line.
The Pre-Sale Specialist I supports the sales team by preparing financial quotes, processing RFPs, and collaborating with various departments to ensure timely communications. Responsibilities involve attending training, performing office tasks, and achieving proficiency in product knowledge. This role emphasizes customer service and detail orientation in a fast-paced work environment.
The Capitalization Table Management Specialist will manage and maintain capitalization tables, onboard clients to the management platform, support equity financing and plan administration, and ensure adherence to firm standards. Responsibilities include tracking changes in equity ownership and assisting with related documentation.
As a Senior Sustainability Specialist - Energy Modeler, you will lead high-performance building energy modeling and sustainability analysis, supporting electrification and decarbonization through consulting, collaboration with MEP engineers, and engaging with clients. You will conduct energy audits, provide support for green building certifications, and develop energy efficiency strategies.
The Senior Customer Success Manager will manage Wix’s largest strategic accounts, interfacing with global stakeholders and internal teams. Responsibilities include understanding customer environments, proposing tailored solutions, and ensuring successful partnership outcomes through effective communication and project management.
Top Companies in New York City, NY Hiring Customer Success Roles
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