Top Customer Success Jobs in Memphis, TN

The Patient Engagement Specialist serves as the first point of contact for patients and caregivers, facilitating their engagement and onboarding experience with Rippl. Responsibilities include scheduling appointments, managing patient information, and ensuring a smooth transition to care, while providing exceptional customer service to seniors and their families.

The IVR Audio and Localization Specialist will manage multilingual audio IVR prompts, oversee QA and editing processes, coordinate with voice talent and localization vendors, and assist in IVR dialogue design and localization. This role requires strong communication skills and attention to detail.

The Associate Customer Support Representative provides assistance to customers by responding to inquiries via Zendesk, educating them on privacy best practices, documenting cases, resolving issues, and partnering with internal teams to improve customer service. This role requires strong communication skills and a problem-solving mindset while adapting to a dynamic work environment.

As a Customer Success Manager at Agiloft, you will build relationships with Mid-Market customers, drive product engagement and renewal, and collaborate cross-functionally to ensure customer success. Responsibilities include proactive customer engagement, risk identification, usage monitoring, goal setting, and driving feature adoption while advocating for customer needs internally.

Onboarding and Migration Specialists at Momence manage the onboarding and migration processes for clients transitioning to their platform. They ensure a smooth data migration, provide client support and training, and maintain clear communication throughout the process. This role requires attention to detail, strong organizational skills, and a commitment to customer success.

As a Senior Solution Architect at Riveron, you will implement and configure OneStream solutions, lead project methodologies, mentor team members, and collaborate on client requirements while participating in workshops and client sales meetings.

As an Enterprise Customer Success Manager at Pixellot, you will drive revenue growth by managing strategic partnerships, developing account plans, and advocating for the adoption of innovative video technology solutions. You will build relationships with key stakeholders, analyze performance metrics, and ensure partner satisfaction while collaborating with internal teams for seamless implementation.