Enterprise customer success manager

Posted 8 Days Ago
Hiring Remotely in United States
Remote
Senior level
Digital Media • Sports • Esports
The Role
As an Enterprise Customer Success Manager at Pixellot, you will drive revenue growth by managing strategic partnerships, developing account plans, and advocating for the adoption of innovative video technology solutions. You will build relationships with key stakeholders, analyze performance metrics, and ensure partner satisfaction while collaborating with internal teams for seamless implementation.
Summary Generated by Built In

 Are you a strategic thinker who thrives on building high-value partnerships? Do you have a track record of driving revenue growth through innovative business strategies?
If so, come be our Enterprise customer success manager and take our collaborations to the next level!
At Pixellot, we’re revolutionizing sports production with AI-driven video technology, helping our partners create, distribute, and monetize content like never before. Our cutting-edge tools, including automated highlights and engagement solutions, are redefining the sports viewing experience while driving revenue growth.
 
As part of your role, you will:

  • Act as a trusted advisor to key enterprise partners, driving initiatives to grow their revenue and achieve mutual financial targets.
  • Develop a deep understanding of partners’ platforms, operations, and customer bases to align Pixellot’s solutions with their strategic goals.
  • Advocate for the adoption of Pixellot’s features and tools, such as video highlights and engagement strategies, to optimize monetization.
  • Build and nurture strong relationships with partner stakeholders, ensuring satisfaction and long-term collaboration.
  • Work closely with internal teams to streamline the transition to revenue-sharing models and accelerate time-to-market for new agreements.
  • Develop and execute strategic account plans tailored to each partner’s needs, identifying growth opportunities and mitigating risks.
  • Track and analyze partner performance metrics, providing actionable insights to drive revenue growth and maximize impact.

 
You should bring with you:

  • Proven experience in Customer Success management, partnerships, or business development, ideally in sports tech, media, or SaaS.
  • Strong business acumen with a track record of driving revenue through strategic partnerships.
  • Exceptional relationship-building and communication skills.
  • Analytical mindset with the ability to leverage data-driven insights for decision-making.
  • Experience working with high-profile partners or enterprise clients.
  • Strong project management skills with the ability to balance competing priorities.
  • Bachelor’s degree in Business, Marketing, or a related field.

 
What We Offer:

  • The chance to work with industry-leading partners and cutting-edge technology.
  • A dynamic, fast-paced environment with significant growth potential.
  • Competitive compensation package, including performance-based incentives.

 
Ready to be part of the future of sports tech? Apply now!
 
 

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The Company
New York, New York
185 Employees
On-site Workplace
Year Founded: 2013

What We Do

Today, millions of sporting events take place annually; however, 99% are not broadcast. These events range from local youth and women’s sports to lower leagues in popular sports and even professional leagues in niche sports.

Pixellot’s automated sports production solutions revolutionize traditional video capture, production and distribution processes, enabling professional and amateur sports organizations to affordably cover and monetize their events.
Pixellot’s technology streamlines the production workflow by deploying an unmanned multi-camera system in a single fixed rig (with additional angles as required), covering the entire field and delivering a stitched panoramic image. Advanced auto-production mechanisms track the flow of play, identify highlights, create replays and insert advertisements without human intervention. Pixellot's analytics and video editing platform Vidswap allows coaches to save time by breaking down games and get detailed game, team and players stats 4 hours after the game is over.

Over 25,000 Pixellot systems have been sold to production companies, sports portals, sports federations, leagues, clubs, venues, and coaching solution providers around the world, including the US, China, Germany, Spain, Netherlands, France, UK, Japan, Singapore, Mexico, and other markets

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