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Top Customer Success Jobs in Lincoln, NE
Cloud • Enterprise Web • Marketing Tech • Software
The Client Strategist will lead client strategy sessions, drive product adoption and retention, and develop repeatable success programs for the Ceros platform.
Top Skills:
SaaSUx/Ui Principles
Cloud • Security
The Renewals Specialist manages customer accounts, fostering relationships for retention, executing renewals, and ensuring smooth onboarding while collaborating across teams.
Top Skills:
Customer Success Management PlatformsSalesforce
Artificial Intelligence • Computer Vision • Insurance • Machine Learning • Software
The Customer Support Specialist will manage customer inquiries via email, text, chat, and phone, resolve support tickets, and enhance customer experience through effective communication and problem-solving. Responsibilities include troubleshooting, documentation in JIRA, collaboration with teams, and following support protocols, requiring flexibility in scheduling.
Top Skills:
JIRA
Featured Jobs
Healthtech • Software • Telehealth
The role involves providing telephone-based care for diabetes patients, crafting personalized nutrition programs, and collaborating with a clinical team to improve patient outcomes.
Top Skills:
Blood Pressure CuffsCellular-Connected DevicesElectronic Health Record (Ehr)Glucometers
Software
The Principal Customer Success Manager will oversee the customer experience for HubSpot's high-value clients, driving product adoption, managing risks, and fostering long-term partnerships. Responsibilities include strategic problem solving, conducting business reviews, and coordinating cross-functional resources to enhance customer growth and retention.
Software
Manage a portfolio of ~180 SMB customers, ensuring customer satisfaction and retention while identifying opportunities for growth through consultations and metrics analysis.
Top Skills:
CRMHubspot Software
Marketing Tech • Software • Consulting
Manage client accounts to ensure performance and strategy alignment, communicate effectively, and identify service improvement areas in a fast-paced environment.
Top Skills:
Facebook AdsGoogle Ads
Events
The Customer Success Manager ensures large customers achieve maximum ROI with Eventbrite by managing relationships, driving product adoption, and advocating for customer needs within the company.
Top Skills:
ChurnzeroGainsightGongGoogle SuiteSalesforceSnowflakeSQLTableau
Healthtech
As a Software Support Specialist I, you will analyze and troubleshoot customer software issues, document interactions, and create knowledge base articles while providing excellent customer service.
Top Skills:
CRMMicrosoft Office SuiteWindows Operating Systems
Healthtech
The Software Support Specialist I will document customer cases, troubleshoot software issues, consult with customers via various channels, and create knowledge base articles to enhance customer support.
Top Skills:
Crm SystemsMicrosoft Office Suite (WordOutlook)Windows Operating System
Information Technology • Software
As a Billing Support Associate, you will manage fraud-related risks by addressing alerts, disputes, and chargebacks while ensuring compliance and documentation accuracy.
Top Skills:
Fraud Detection ToolsPayment Service Providers
Sales • Software
Lead the email deliverability strategy at Apollo, optimizing infrastructure, consulting enterprise clients, and innovating email outreach methodologies.
Top Skills:
250OkBimiDkimDmarcEverestGoogle PostmasterMailgunMxtoolboxSendgridSpf
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