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Top Customer Success Jobs in Lincoln, NE
The Customer Support Specialist at Brightree is responsible for diagnosing and resolving customer inquiries related to the Brightree application. The role involves providing technical and non-technical support, tracking customer issues, and ensuring satisfaction with consultative responses. The representative works closely with customers to address specific needs and escalates cases when necessary, all while maintaining documentation according to standard procedures.
Company Description
👋🏼 We're Nagarro. We are a digital product engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18,000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new coll...
The Customer Success Manager at Toku is responsible for developing and maintaining relationships with customers, ensuring payroll accuracy, and resolving payroll-related inquiries. The role involves onboarding clients, troubleshooting payroll discrepancies, and collaborating with internal teams to enhance customer satisfaction.
As a Scheduling Representative, you will coordinate customer shipments by scheduling appointments via email, phone, or customer TMS, ensuring optimal customer service and working closely with other teams to enhance the delivery process and load optimization.
The Senior Customer Experience Strategist at Bixal will enhance federal CX landscapes and improve service delivery by establishing CX practices in government agencies, facilitating workshops, managing customer research operations, and aligning technology with customer experience goals.
As a Partner Success Manager, you will manage relationships with college campus partners, provide reporting, and seek opportunities for upsells and contract renewals. Your role includes implementing training and crafting strategic success plans while being empathetic to the challenges of young adult mental health.
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As a Customer Support Representative, you will assist clients primarily through email and phone, perform data entry tasks, follow up on cases daily, and ensure accurate communication with clients and vendors. Responsibilities include quality assurance checks, documenting interactions, and resolving client issues in a timely manner.
The SaaS Customer Success Director at QuartzBio is responsible for managing customer onboarding, retention, and growth, ensuring a successful relationship with biotech/pharma clients. They lead cross-functional teams, address customer concerns, and promote product value while overseeing a portfolio of high-impact accounts to enhance client outcomes.
The Senior Product Support Engineer will troubleshoot complex security and network issues, collaborate with Engineering, and document incident resolutions. They will provide training and mentorship to team members and contribute to product development insights based on customer use cases.
The Manager, Customer Success at Chartbeat will lead a team of Customer Success Managers, focusing on account management and customer retention. This role requires strategic planning and the ability to cultivate executive relationships with key stakeholders, manage customer renewals, and identify upsell opportunities while ensuring excellent customer service and team management.
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