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Top Customer Success Jobs in Indianapolis, IN
The Sr. Renewals Specialist for Federal clients at Hack The Box will renew, up-sell, and optimize subscription contracts while ensuring compliance with government regulations. This role involves relationship building with federal stakeholders, managing the renewal process, and tracking payments and purchase orders, as well as collaborating with internal teams for customer success.
As an Analytics Services Manager, you will create and present actionable insights derived from large datasets to customers, help improve their business outcomes, conduct audits for report accuracy, and support customer-facing review meetings. You'll collaborate with Customer Success and Data Science teams.
The Contract Specialist is responsible for drafting, reviewing, and managing a variety of contracts within the organization. This role involves collaboration with legal and procurement teams, ensuring compliance with contracts, addressing any issues that arise, and maintaining organized contract documentation. The ideal candidate has extensive experience in contract management, particularly in the healthcare sector, and displays strong organizational skills.
The Enterprise Support Specialist at SoundStack provides frontline technical support to VIP partners, ensuring their technical success and satisfaction. Responsibilities include customer onboarding, managing support tickets, proactive monitoring, client communication, and training customers on the platform. The ESS also works closely with internal teams to escalate issues and maintain documentation.
Selling tickets and will-call at athletic events, providing customer service, processing sales, managing complimentary tickets, scanning tickets, assisting with online purchases, and seating guests. Must have prior customer service experience and math skills for cash handling.
Acceldata is seeking an Enterprise Customer Success Manager to accelerate customer success by fostering trusted relationships, driving adoption, and ensuring customer advocacy. Responsibilities include managing customer portfolios, improving adoption rates, coordinating workshops, and proactively addressing renewal risks.
The Field Support Representative is responsible for answering incoming calls from Securities and Investment Advisor Representatives, assessing issues, providing guidance, and relaying information for further action. They build strong professional relationships with the sales force and help support their operational needs.
Manage and optimize PPC campaigns across various platforms to drive traffic, increase conversions, and maximize ROI. Conduct audience and keyword research, analyze campaign data, collaborate with stakeholders, and stay updated on industry trends.
As a Product Support Representative, you will provide technical and product support to clients via email, phone, and chat. Responsibilities include troubleshooting issues, documenting customer interactions, collaborating with internal teams, and enhancing customer experiences with the SafeSend product suite.
As the Head of Customer Success, you will lead the Customer Success team, driving client retention and implementing strategic initiatives to maximize client satisfaction and loyalty. Collaborating with cross-functional teams, you will focus on operational improvements and enhance service delivery. Your role involves advocating platform requirements to the development team and maintaining strong relationships with clients and stakeholders.
Top Companies in Indianapolis, IN Hiring Customer Success Roles
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