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Top Customer Success Jobs in Indianapolis, IN
As a Customer Success Manager, you will build customer relationships, drive product engagement, assist with renewals, and advocate for customer needs. You'll collaborate with internal teams to help customers maximize their use of Agiloft's solutions, identify growth opportunities, and support retention strategies in a remote work environment.
As a Customer Success Executive, you will focus on driving customer satisfaction and revenue growth through effective account management, stakeholder relationships, and innovative solutions. You'll oversee implementation handoffs, conduct business reviews, and identify upsell opportunities, while ensuring high customer satisfaction and performance management.
As an Implementation Specialist, you will onboard and train new customers while ensuring they use GoodTime's product effectively. You will lead project teams, communicate project statuses, build customer experience strategies, and maintain expert product knowledge to identify new opportunities.
As a Customer Success Engineer at Decodable, you will ensure customer satisfaction with the platform, providing technical support and guiding users through onboarding. You'll advocate for customers internally, help identify new use cases, and manage customer feedback to enhance the product.
The Client Success Manager at Array is responsible for managing and growing a portfolio of high-value accounts, ensuring client satisfaction and revenue growth through strategic partnerships and tailored solutions. They work closely with cross-functional teams to develop customized offerings that align with client goals and maintain an understanding of industry trends to support clients effectively.
The Renewals Specialist manages customer renewals and drives subscription revenue by coordinating with Customer Success and Account Executives. Responsibilities include project management of the renewal process, negotiating contracts, creating proposals, and maintaining a high on-time renewal rate, all while promoting upsells and updates to management.
The FedRAMP Authorization Specialist will lead compliance efforts for the Game Warden platform, orchestrating FedRAMP processes and collaborating with various departments. The role includes generating monitoring artifacts, interpreting security controls, conducting training sessions, and guiding clients through the authorization process.
The Client Success Coordinator manages client relationships, ensures clients are satisfied with products and services, coordinates onboarding, and provides strategic guidance to improve program performance, while utilizing Salesforce for account management.
The Global Head of Scaled Customer Success will develop and execute a scalable customer experience strategy, lead a pooled Customer Success Management team focused on unassisted customer segments, optimize processes and tech stacks, and advocate for data-driven improvements in customer experience.
The Coding Specialist translates healthcare documentation into standardized codes, ensuring accurate coding and billing of patient encounters. They maintain compliance with regulatory requirements, communicate with healthcare providers for documentation clarification, and participate in performance improvement projects to enhance clinical documentation quality.
Top Companies in Indianapolis, IN Hiring Customer Success Roles
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