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Top Customer Success Jobs in Indianapolis, IN

20 Days Ago
Indianapolis, IN
Remote
350 Employees
Entry level
350 Employees
Entry level
Cloud • Legal Tech • Software
As a Customer Success Manager, you will build customer relationships, drive product engagement, assist with renewals, and advocate for customer needs. You'll collaborate with internal teams to help customers maximize their use of Agiloft's solutions, identify growth opportunities, and support retention strategies in a remote work environment.
Top Benefits:
401-K
401-K Matching
Dedicated Diversity Inclusion Staff
+34 More
20 Days Ago
Indianapolis, IN
Remote
59 Employees
Expert/Leader
59 Employees
Expert/Leader
Information Technology • Consulting
As a Customer Success Executive, you will focus on driving customer satisfaction and revenue growth through effective account management, stakeholder relationships, and innovative solutions. You'll oversee implementation handoffs, conduct business reviews, and identify upsell opportunities, while ensuring high customer satisfaction and performance management.
20 Days Ago
Indianapolis, IN
Remote
75 Employees
Junior
75 Employees
Junior
Software
As an Implementation Specialist, you will onboard and train new customers while ensuring they use GoodTime's product effectively. You will lead project teams, communicate project statuses, build customer experience strategies, and maintain expert product knowledge to identify new opportunities.
Top Benefits:
401-K
Company Equity
Company Outings
+18 More
20 Days Ago
Indianapolis, IN
Remote
27 Employees
Entry level
27 Employees
Entry level
Software
As a Customer Success Engineer at Decodable, you will ensure customer satisfaction with the platform, providing technical support and guiding users through onboarding. You'll advocate for customers internally, help identify new use cases, and manage customer feedback to enhance the product.
20 Days Ago
Indianapolis, IN
Remote
274 Employees
Senior level
274 Employees
Senior level
Big Data • Fintech • Database • Analytics • Financial Services
The Client Success Manager at Array is responsible for managing and growing a portfolio of high-value accounts, ensuring client satisfaction and revenue growth through strategic partnerships and tailored solutions. They work closely with cross-functional teams to develop customized offerings that align with client goals and maintain an understanding of industry trends to support clients effectively.
Top Benefits:
401-K
401-K Matching
Company Equity
+31 More
20 Days Ago
Indianapolis, IN
Remote
1,129 Employees
Junior
1,129 Employees
Junior
eCommerce • Retail • Software
The Renewals Specialist manages customer renewals and drives subscription revenue by coordinating with Customer Success and Account Executives. Responsibilities include project management of the renewal process, negotiating contracts, creating proposals, and maintaining a high on-time renewal rate, all while promoting upsells and updates to management.
20 Days Ago
Indianapolis, IN
Remote
51 Employees
130K-160K Annually
Senior level
51 Employees
130K-160K Annually
Senior level
Cloud • Software
The FedRAMP Authorization Specialist will lead compliance efforts for the Game Warden platform, orchestrating FedRAMP processes and collaborating with various departments. The role includes generating monitoring artifacts, interpreting security controls, conducting training sessions, and guiding clients through the authorization process.
Top Benefits:
401-K
Dental Insurance
Flexible Spending Account
+12 More
20 Days Ago
Indianapolis, IN
Remote
400 Employees
50K-55K Annually
Entry level
400 Employees
50K-55K Annually
Entry level
AdTech • Digital Media • Information Technology • Marketing Tech • News + Entertainment • Social Media • Software
The Client Success Coordinator manages client relationships, ensures clients are satisfied with products and services, coordinates onboarding, and provides strategic guidance to improve program performance, while utilizing Salesforce for account management.
Top Benefits:
401-K
401-K Matching
Company Outings
+56 More
20 Days Ago
Indianapolis, IN
Remote
219 Employees
Senior level
219 Employees
Senior level
Professional Services
The Global Head of Scaled Customer Success will develop and execute a scalable customer experience strategy, lead a pooled Customer Success Management team focused on unassisted customer segments, optimize processes and tech stacks, and advocate for data-driven improvements in customer experience.
20 Days Ago
Indianapolis, IN
Remote
207 Employees
60K-73K Annually
Entry level
207 Employees
60K-73K Annually
Entry level
Healthtech
The Coding Specialist translates healthcare documentation into standardized codes, ensuring accurate coding and billing of patient encounters. They maintain compliance with regulatory requirements, communicate with healthcare providers for documentation clarification, and participate in performance improvement projects to enhance clinical documentation quality.
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