Top Customer Success Jobs in Indianapolis, IN

The Client Services Manager oversees centrally managed accounts across APAC and EMEA, providing operational support, customer relationship management, training, and resolving escalated issues. This role involves leading a global support team, preparing performance reports, and driving continuous improvements while managing multiple teams in a remote setup.

As a Market Development Specialist, you will acquire new customers through door-to-door relationship building and community events, focusing on targeted growth markets. You'll build relationships with homebuilders and community groups, sell Spectrum products, participate in sales meetings, and work outdoors in varying conditions while meeting sales goals for compensation.

The Customer Success Engineer will manage client implementations and technical onboarding at Quantum Metric. They will create tailor-made digital solutions and configurations for clients, ensuring effective use of the Quantum Metric platform to meet client objectives.

The Director of Customer Success will develop strategies for customer success and renewals, support operations, and build relationships with top customers. Responsibilities include leading teams, driving retention, and engaging with stakeholders to align sales and customer success efforts, while ensuring overall customer satisfaction and business growth.

As a Provider Client Manager, you will co-manage a portfolio of provider clients, support product enhancement requests, conduct data analysis, maintain client relationships, and collaborate with various departments to exceed client needs while promoting Cedar's values.

The Patient Advocate serves as the liaison between patients and healthcare providers, managing communications through calls, chats, and emails. Responsibilities include handling inquiries, managing billing processes, facilitating payment follow-ups, and meeting performance metrics related to patient satisfaction and collections.

The Sr. Cloud Support Engineer provides post-implementation support for SailPoint's Identity as a Service solutions, working closely with customers and internal teams to troubleshoot and resolve complex technical issues related to IdentityNow. Responsibilities include ticket management, customer communication, and knowledge sharing.

In this role as a Technical Advocate, you will educate and empower the SailPoint Community, delivering educational content through webinars, articles, and courses. You will collaborate with various teams to align educational offerings with product features and help shape certification materials, all while maintaining expert-level knowledge of the Identity Security Cloud platform. Your strong communication skills will be essential for engaging with a diverse audience.

As Associate Clinical Director, you will lead a multidisciplinary team to expand the Eating Disorder Program, collaborating with various stakeholders to enhance program efficiency, manage team performance, and supervise care navigators. Responsibilities include clinical training, handling case escalations, outreach to members, and presenting to stakeholders.