Top Customer Success Jobs in Indianapolis, IN

The VP of Customer Success leads a team to build and maintain relationships with customers in various market segments. Responsibilities include creating strategies for revenue growth, overseeing customer success teams, and communicating with internal and external stakeholders to ensure customer satisfaction and retention.

The Application Support Specialist resolves customer issues in a technical environment. They design and develop solutions for product problems, communicate with various organizations, and document investigations. The role requires problem-solving skills and the ability to analyze logs and traces to understand issues and create solutions.

The Graduate Customer Success Manager at Canonical will support customers by resolving ticket requests, onboarding new users, and improving documentation. The role focuses on ensuring customer satisfaction and success with Canonical's products, collaborating with sales and support teams to meet customer objectives, and engaging with various customer segments to identify risks and opportunities for improvement.

The Enterprise Customer Success Manager at Canonical is responsible for onboarding new customers, managing a portfolio, and collaborating with various teams to ensure customer satisfaction and retention. They will engage with customers to understand their needs and advocate internally for product improvements.

The Response Team Specialist assesses customer needs and explains the services offered by Home Instead. This position involves engaging with potential clients through phone, chat, and text, providing exceptional customer service, and achieving sales metrics by making 75-90 calls daily.

As a Customer Support Team Lead, you will coach and manage a team of customer service agents, providing feedback and guidance to improve performance. You will monitor agent productivity, handle escalations, maintain quality assurance, and foster a positive team culture while ensuring customer satisfaction across the support environment.

As a Customer Support Supervisor, you will coach your team, provide constructive feedback, and train agents to improve their performance. You will monitor metrics, handle escalations, maintain quality assurance, and ensure customer experience remains a priority, while fostering a positive team culture.

The Customer Support Team Lead is responsible for coaching and mentoring agents, monitoring performance metrics, addressing customer escalations, maintaining quality assurance, and fostering team development. They ensure high customer satisfaction through effective feedback and motivation, while also handling operational challenges within the support environment.

Provide one-of-a-kind customer support to GlossGenius customers, build strong relationships, and work towards customer acquisition and retention goals in a fast-paced start-up environment.

The Associate Client Manager provides technical support to clients and partners, ensuring high-quality service and maintaining client relationships. Responsibilities include risk evaluation, data management, client audits, and communication of service status, while seeking continuous improvement opportunities.