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Top Hybrid Customer Success Jobs in Chicago, IL
As a Client Service Associate Lead at J.P. Morgan Advisors, you will manage client relationships, supervise Client Service Associates, and ensure compliance with service requests. Your role involves training new associates, handling escalated issues, and collaborating with various teams to enhance client experiences.
The Senior Crisis and Customer Communications Specialist at the Federal Reserve Bank of Chicago will lead crisis communication strategies, develop templates and playbooks, maintain a crisis preparedness plan, and collaborate with teams on business continuity and incident management. The role requires strong communication skills and involvement in customer communication activities.
The Procurement Specialist will lead contract management, compliance oversight, and cost optimization, while leveraging expertise in market data and indexes. Responsibilities include data reporting and analysis to aid decision-making, and collaboration across multiple departments to streamline procurement processes. The role requires managing multiple projects in a fast-paced environment.
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The Director of Client Services leads the Client Services team, ensuring high subscriber satisfaction and retention through effective communication, issue resolution, and collaboration with marketing and sales. The role includes managing client inquiries, developing training materials, and analyzing customer data for improvements.
The Pricing Specialist is responsible for conducting research and financial analysis to evaluate pricing strategies that drive revenue. The role includes managing revenue yield through pricing analysis, monitoring performance, and collaborating with internal departments to implement pricing initiatives. Key responsibilities include risk management, presenting data analysis to decision-makers, and supporting policy documentation.
As a Client Success Analyst, you'll ensure a seamless onboarding experience for clients, coordinate client meetings, and lead training sessions while maintaining strong communication to support client needs. You'll work closely with internal teams to enhance client satisfaction and foster lasting relationships, critical for their long-term success with Nextpoint's legal technology solutions.
The Senior Customer Success Specialist develops client relationships to help customers achieve business results, responds to urgent client issues, and closes sales while mentoring junior staff. The role emphasizes understanding client needs and managing accounts to ensure satisfaction and maximum product value.
The Senior Customer Success Manager at Nexthink will oversee a portfolio of strategic customers, driving customer adoption of their digital employee experience solutions. Responsibilities include developing success plans, delivering value through relationship building, achieving renewal and expansion targets, and maintaining customer health through regular communication and support. The role requires collaboration with various internal teams and hosting workshops to educate customers on product use.
The Customer Success Specialist will provide technical assistance and manage software implementation projects for customers using the Jobba platform. Responsibilities include onboarding, training, troubleshooting, and ensuring customer satisfaction, while also monitoring key performance indicators and engaging in teamwork.
The Product Data Scientist will lead client engagements, developing advanced analytics solutions using tools like Python and PySpark. Responsibilities include delivering impactful insights, collaborating with cross-functional teams, and mentoring junior staff while managing stakeholder expectations.
Top hybrid Companies in Chicago, IL Hiring Customer Success Roles
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