Top Hybrid Customer Success Jobs in Chicago, IL

The General Manager/Client Partner will lead account expansion and growth in Chicago, managing client relationships at the C-level and collaborating with various teams to develop profitable pipelines and strategies. Responsibilities include overseeing day-to-day operations, managing P&L, reviewing performance metrics, creating scopes of work, and building a professional network in the community.

The Senior Manager, Client Success at Waltz Health will manage client relationships, ensuring the delivery of client goals and driving program improvements. Responsibilities include reporting performance metrics, coordinating with teams, and enhancing client engagement. The role requires strong analytical skills and project management experience, along with excellent communication abilities.

The Client Relationship Manager is responsible for driving business results by developing and maintaining strong relationships with clients. They conduct needs assessments, address escalated issues, develop strategic plans, and ensure exceptional customer experiences. The role involves collaboration with internal teams and oversight of account management, along with presenting business reviews and participating in strategic planning.

The Senior Customer Experience Manager at Aclaimant will oversee the entire customer journey, ensuring satisfaction and loyalty through strategy development, data analysis, and collaboration with various teams. The role involves analyzing feedback, training staff on customer-centric practices, and monitoring customer satisfaction metrics to promote a positive experience throughout the customer lifecycle.

The Provider Support Specialist will assist providers with payment inquiries and portal navigation, manage service tickets, track data using Excel, and conduct training webinars, all while ensuring excellent customer service for Nomi products.

The Customer Success Manager will work with clients to provide measurable results, ensuring adoption of products, training clients on the Ratings and Reviews platform, presenting business reviews for ROI demonstration, and managing client relationships to enhance engagement.

The Customer Success Manager (CSM) will partner with Asana customers to drive adoption and retention through consulting, workshops, and long-term engagement strategies. Responsibilities include managing customer outcomes, ensuring self-sufficiency, collaborating cross-functionally, and providing customer feedback for product improvement.