Top Hybrid Customer Success Jobs in Austin, TX

The Service Desk Specialist handles complex issues and serves as an escalation point for urgent matters, requiring strong problem-solving and communication skills. Analysts work in on-call rotations to provide continuous support and manage high-pressure situations effectively.

As a Customer Experience Representative at Brevo, you will manage and resolve client tickets, providing exceptional customer service through effective communication. You will need to have technical knowledge of email marketing and the Brevo platform to assist clients effectively. Building strong client relationships and collaborating with the tech team are essential for addressing customer needs and issues.

The Director of Customer Solutions & Implementation at SafetyCulture will lead a global team to execute strategies for consulting, onboarding, implementing, and supporting customer integrations. The role requires strong leadership, analytical skills, and the ability to implement best practices to enhance customer experience. Responsibilities include developing strategies based on metrics, building efficient processes, and collaborating with other departments to ensure customer success.