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Top Hybrid Customer Success Jobs in Austin, TX
Artificial Intelligence • Big Data • Information Technology • Software
The Senior Customer Success Manager at Nexthink is responsible for driving customer retention and growth within a portfolio of strategic clients. This role involves building strong relationships with key customer stakeholders, guiding them through the digital employee experience (DEX) journey, ensuring successful adoption of Nexthink solutions, and identifying upsell opportunities. Responsibilities also include collaborating with internal teams to achieve customer success and operational goals while maintaining regular communication and support throughout the customer lifecycle.
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Marketing Tech • Mobile • Software
As a Solutions Consulting Intern at Braze, you will support the Solutions Consulting team by engaging in technical and marketing projects. This role involves managing projects from research to execution, focusing on building demos for various industries to enhance customer confidence in Braze's solutions.
Fintech • HR Tech
As a Partner Success Manager at Gusto, you will forge relationships with key stakeholders in accounting firms, manage onboarding and provide training, develop strategies for GustoPro adoption, and collaborate with various teams to enhance partner success. Your role will also involve data analysis and representation of partner needs within the company.
Top Skills:
SalesforceTableau
Featured Jobs
Healthtech • Security • Software • Cybersecurity
The Senior Customer Support Engineer - Mobile will provide expert technical assistance in mobile device management and support for iOS and Android devices. Key responsibilities include troubleshooting issues, deploying MDM solutions, maintaining documentation, and collaborating with cross-functional teams to ensure optimal device performance.
Top Skills:
AndroidiOS
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
The Sr. Cloud Support Engineer at SailPoint provides post-implementation support for IdentityNow, addressing complex customer issues and working closely with teams across the organization. This role involves troubleshooting, managing tickets, and contributing to customer satisfaction and knowledge sharing within the support team.
Top Skills:
.NetC++Java
Marketing Tech • Real Estate • Software • PropTech • SEO
The Client Success Operations Manager is responsible for optimizing client success processes, maintaining systems and tools, analyzing data, leading onboarding and training, collaborating with cross-functional teams, managing projects, maintaining knowledge resources, communicating with clients, and providing team leadership.
Top Skills:
AsanaSalesforce
Fintech • Software • Financial Services
The Client Services Specialist role at Apex Fintech Solutions involves building strong client relationships, providing high-quality service to financial firms, and collaborating to resolve operational issues. The specialist will participate in business process improvements and maintain compliance documentation while ensuring excellent client support through various communication channels.
HR Tech • Information Technology • Sales
The Client Success Manager at Indeed Flex is responsible for managing client relationships and ensuring compliance with contractual KPIs. This role involves collaborating with internal teams, analyzing data to provide strategic recommendations, and supporting clients to maximize their use of the platform. The position also focuses on business development through account growth and providing support outside standard business hours as needed.
Top Skills:
Salesforce
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Customer Success Manager oversees a portfolio of customers, ensuring they achieve their business outcomes and maximize their use of ServiceNow products. They engage with clients to understand their needs, promote best practices, and resolve escalated issues.
Top Skills:
AIServicenow
Cloud • Edtech • Healthtech • Mobile • Social Impact • Software • Data Privacy
The Senior Customer Success Manager plays a critical role in building and maintaining relationships with clients, ensuring product adoption, managing onboarding processes, and addressing customer needs. Responsibilities include driving project plans, creating business reviews, facilitating communication, training staff, and advocating for customer success within the organization.
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