Top Hybrid Customer Success Jobs in Austin, TX
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The ERP Specialist will partner with Sales, Product, and Operations teams to enhance the Navan Expense product line, support account management, drive B2B sales, and educate clients on the expense management platform. This role involves implementing ERP solutions and strategizing for revenue growth while working in a dynamic environment.
The Assets Operations Senior Specialist will support the Assets product team in Payment Operations by managing tasks related to customers investing or moving funds, coordinating product launches, ensuring process optimization, and serving as the first point of escalation for issues. The role involves collaboration with multiple teams and maintaining high execution standards in operations.
The Affiliate Specialist will lead the growth of AffiniPay's affiliate and partnership programs. Responsibilities include managing affiliate networks, developing marketing strategies, nurturing relationships with partners, analyzing performance data, and collaborating with marketing, sales, and product teams to drive revenue and enhance visibility in the legal and professional services sectors.
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The Underwriting Specialist is responsible for managing and underwriting complex risks, utilizing relevant policies, guidelines, and regulations. Key duties include reviewing applications, determining risk acceptability, preparing quotes, negotiating with agents, and developing agency relationships. Strong analytical skills and knowledge of underwriting practices are essential.
The Customer Support Associate II will analyze shift patterns and job requirements to help match workers with jobs and assist clients in meeting hiring targets. Responsibilities include handling support tickets, providing reports, managing operations, assisting in onboarding, and conducting team audits, all while maintaining a focus on customer experience.
The Integration Specialist will ensure seamless integration experiences for clients by coordinating integration workflows, providing expert guidance on API configurations, and troubleshooting integration issues. Responsibilities include customer support, process improvement, documentation maintenance, and cross-functional collaboration with development and product teams.
The Director of Enterprise Customer Success will lead and mentor the team of Enterprise CSMs, strategizing to drive customer adoption and retention, managing escalations, and developing initiatives to identify revenue-generating opportunities while collaborating with cross-functional teams.
The TMT Client Relationship Executive will drive sales strategies and manage the sales pipeline for PwC's telecommunications brand. Responsibilities include improving client relationships, identifying market opportunities, and executing business development tools to support revenue growth. This leadership role involves fostering collaboration within diverse teams and ensuring adherence to ethical standards in all business conduct.
As a Customer Success Manager, you will drive revenue growth by expanding the use of robots in existing accounts, develop and implement expansion strategies, maintain strong client relationships, and oversee performance metrics to ensure customer satisfaction and retention.
The Customer Success Manager II will manage client renewals and retention targets, serve as a trusted advisor, drive feature adoption, and analyze customer product usage. They will build strong customer relationships, advocate for clients, provide education on product usage, and collaborate with various Braze teams.
Top hybrid Companies in Austin, TX Hiring Customer Success Roles
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