Partner Success Manager

As passionate about our people as we are about our mission.
What We're All About :
Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live.
What Makes Q2 Special?
Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our "Circle of Awesomeness" award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.
The Job At-A-Glance :
Q2 is seeking a Partner Success Manager to support onboarding , maintenance, and sales success of our 3 rd party partners . This individual will be part of Q2 's Innovation Studio team , supporting Go-to-Market Sales, Marketing, and Partner Success programs. They will work alongside the Senior Partner Success Manager to drive our partner GTM strategy, coordinate trainings and materials for sales enablement, and work with partners to provide and maintain updates materials on Q2's Developer Catalog .
A Typical Day :

• Directly manage 3 rd party partner relationships, supporting the partner onboarding, collecting sales materials, and driving the overall partner success with sales and marketing

• Partner with Senior Partner Success Manager to execute and coordinate partner GTM plans for sales enablement to drive pairings with our customers (financial institutions) and adoption with their end users

• Coordinate and deliver partner training s and materials, inclusive of webinars and sales resources

• Support management and optimization of Q2's Developer Catalog where customers can go to learn about the latest partner offerings and access appropriate do -diligence materials

• Align partner opportunities with strategic verticals and marketing roadmap s to deliver coordinated GTM effort to drive sales enablement

• Educate partners on self-service tools, maximizing their relationship, and driving success in Q2's fintech ecosystem

• Gather insight regarding sales activity, end-user adoption, and customer successes

• Work cross-functionally with teams across sales, marketing , development, and public relation teams

• Support sales and marketing initiatives to achieve sales and revenue targets

Bring Y our Passion, Do W hat Y ou L ove . Here's W hat W e're L ooking F or :

• Typically requires a Bachelor's degree in Business Administration or Marketing and a minimum of 5 years of related experience; or an advanced degree with 3 + years of experience; or equivalent relevant work experience.

• Excellent written/oral communication skills and ability to interface effectively with peer managers as well as senior management

• Attention to detail, exceptional follow-through, the ability to prioritize, stay organized, and multi-task in a fast-paced environment

• Preferred proficiencies with Salesforce, Jira, Confluence, and Seismic

• Experience in supporting sales and marketing functions

• Self-starter who is comfortable with ambiguity

• Experience building new processes and implementing across organizations

• Financial Services , enterprise software , customer success, and/or marketplace experience preferred

This position requires fluent written and oral communication in English.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Health & Wellness

• Hybrid Work Opportunities
• Flexible Time Off
• Career Development & Mentoring Programs
• Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
• Community Volunteering & Company Philanthropy Programs
• Employee Peer Recognition Programs - "You Earned it"

Click here to find out more about the benefits we offer.
How We Give Back to the Community:
You can learn more about our Q2 Spark Program, Q2 Philanthropy fund, and our employee volunteering programs on our Q2 Community page . Q2 supports dozens of wide-reaching organizations, such as the African American Leadership Institute , and The Trevor Project , promoting diversity and success in leadership and technology. Other deserving beneficiaries include Resource Center helping LGBTQ communities, JDRF , and Homes for our Troops , a group helping veterans rebuild their lives with specially adapted homes.
At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.